Experienced in professional customer service. Strong understanding of coffee preparation techniques, inventory management, and maintaining clean workspace. Reliably punctual and self-motivated to enhance the working environment and overall guest experience.
Hi, I’m
April Dawn Burroughs
Barista
Denver,CO
Summary
Overview
12
years of professional experience
Work History
Continental Volkswagen
Barista
07.2024 - Current
Job overview
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Stepping Stone Support Center
Direct Service Provider
06.2023 - 05.2024
Job overview
- QMAP, CPR, Safety situation and conflict, certified
- Utilized software necessary for diligent and prompt reporting and record keeping.
- Maintained clean, safe, and well-organized patient environment.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted disabled clients to support independence and well-being.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Cracker Barrell Old Country Store
Retail Sales Associate
02.2022 - 04.2023
Job overview
- Worked effectively in fast-paced environments.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
Starbucks
Barista
12.2020 - 01.2022
Job overview
- Adhered to company safety rules and product standards at all times.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Sprouts Farmers Market Inc, Grocery
Cashier/Vitamin Clerk
05.2019 - 11.2020
Job overview
- Adhered to stock, display and cleaning standards.
- Welcomed customers and helped determine their needs promptly.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Margaret Mitchell
Memory care through scheduled visits, storytelling, calendar and journal keeping
10.2018 - 06.2019
Job overview
- Memory care through scheduled visits, storytelling, calendar and journal keeping
- Supervised and led excursions to lunch visits and the grocery store.
- Encouragement and direction to continue physical therapy and venture outdoors.
Dazbog Coffee House (5 Locations)
Highest customer satisfaction among employees in all five locations
04.2013 - 08.2018
Job overview
- Highest customer satisfaction among employees in all five locations.
- Trained new employees and supervised for either open or close shift at any of five locations as needed.
- Integration of evidence based practices in customer services and product promotion.
Education
Colorado State University (CSU)Fort Collins, CO
Bachelor of Arts
01.2017
University Overview
Skills
- Time management
- Phone etiquette
- Formal presentations
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Cash handling
Timeline
Barista
Continental Volkswagen
07.2024 - Current
Direct Service Provider
Stepping Stone Support Center
06.2023 - 05.2024
Retail Sales Associate
Cracker Barrell Old Country Store
02.2022 - 04.2023
Barista
Starbucks
12.2020 - 01.2022
Cashier/Vitamin Clerk
Sprouts Farmers Market Inc, Grocery
05.2019 - 11.2020
Memory care through scheduled visits, storytelling, calendar and journal keeping
Margaret Mitchell
10.2018 - 06.2019
Highest customer satisfaction among employees in all five locations
Dazbog Coffee House (5 Locations)
04.2013 - 08.2018
Colorado State University (CSU)
Bachelor of Arts
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