Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

April Busby

Noble,Oklahoma

Summary

Empathic Personal Care Worker recognized for superior service and commitment to client comfort and mental well-being. Proponent of holistic care practices to satisfy social and recreational needs in addition to traditional concerns such as hygiene and meal prep. Closely monitors health and status changes for timely physician reporting or on-the-spot adjustments for non-emergencies. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

19
19
years of professional experience

Work History

Personal Services Coordinator

LifeSpring Home Care
Norman, OK
08.2020 - 01.2022
  • Identified client needs and coordinated aide schedules
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Answered incoming phone calls from patients to provide basic assistance and triage concerns.

CNA

LifeSpring Home Care
Norman, OK
07.2015 - 08.2020
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.

Registered Medical Assistant

Dr. Carvason Griffith/ Deaconess Hospital
Oklahoma City, OK
08.2007 - 05.2014
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Efficiently performed insurance verifications, pre-certifications and pre-authorization functions.

CNA

Care Plus
Nicoma Park, Oklahoma
03.2006 - 09.2007
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.

CNA

VistaCare Hospice
Oklahoma City, Oklahoma
05.2003 - 09.2005
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.

CNA

Care Plus
Nicoma Park, Oklahoma
03.2001 - 05.2003
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.

Education

Associate of Science - Registered Medical Assistant

Vatterott College - Oklahoma City
Oklahoma City, OK
09.2007

CNA

Mid America Vo-tech
Wayne, OK
05.1998

High School Diploma -

Noble High School
Noble, OK
05.1996

Skills

  • Schedule Management
  • Filing and data archiving
  • Excellent Communication
  • Customer Service
  • Time Management
  • Problem-Solving
  • Written Communication
  • Multitasking and Prioritization
  • Updating Medical Records
  • Dictation and Transcription
  • Procedure Assistance
  • Patient Relations
  • Microsoft Office
  • Willingness to Learn

Timeline

Personal Services Coordinator

LifeSpring Home Care
08.2020 - 01.2022

CNA

LifeSpring Home Care
07.2015 - 08.2020

Registered Medical Assistant

Dr. Carvason Griffith/ Deaconess Hospital
08.2007 - 05.2014

CNA

Care Plus
03.2006 - 09.2007

CNA

VistaCare Hospice
05.2003 - 09.2005

CNA

Care Plus
03.2001 - 05.2003

Associate of Science - Registered Medical Assistant

Vatterott College - Oklahoma City

CNA

Mid America Vo-tech

High School Diploma -

Noble High School
April Busby