April Cabrera-Torres
Lakewood,CO
Summary
Highly motivated Sales Associate with years extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Sales Associate
The Colorado Store
03.2018 - 04.2023
- Performed operational duties to run store that included opening/closing, ensuring store security and safety.
- Managed efficient cash register operations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to effectively build rapport and lasting relationships.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Front Desk Receptionist
Alpine Inn
07.2017 - 01.2018
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Collected room deposits, fees, and payments.
- Completed data entry and filing to keep records updated for easy retrieval.
- Prepared daily breakfast, and cooked meal items, stocked juice, milk and coffee bar.
- Maintained dining and food service area clean to maximize safety.
- Effectively multitasked within fast paced environment.
- Assisted with laundry room duties.
- Stored Food and persi
Education
High School Diploma -
Summit High School
Frisco, CO05.2017
Skills
- Skilled collaborator
- Rapid and Adaptive
- High achiever
- Effective cross functional communicator
- Upselling
- Payment Processing
- Promotional Support
- Client Account Management
- Customer Service
- Outgoing Personality
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
The Colorado Store
03.2018 - 04.2023
Front Desk Receptionist
Alpine Inn
07.2017 - 01.2018
High School Diploma -
Summit High School