Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Rural Carrier Associate
United States Postal Service, USPS
05.2023 - Current
Demonstrated flexibility in adjusting schedules to accommodate unexpected staff shortages or increased workload demands.
Reduced the occurrence of misdelivered mail by diligently verifying addresses before each dropoff.
Sorted mail according to order of address appearance for easy access in field.
Maintained accurate records of deliveries, undeliverable items, and forwarding addresses for seamless operations.
Signed and received mail with signature requirements upon delivery and loading.
Adapted quickly to changing weather conditions, maintaining professional performance levels in various climates while prioritizing safety precautions at all times.
Improved customer satisfaction by consistently delivering mail accurately and on time.
Enhanced operational efficiency by sorting and organizing mail for efficient delivery routes.
Promoted a positive work environment, assisting fellow carriers with challenging routes when needed.
Handled cash transactions accurately for postage due payments, ensuring proper documentation and timely deposits.
Provided exceptional customer service, addressing concerns and resolving issues promptly.
Warehouse Associate
Amazon
08.2018 - 06.2022
Prepared orders for shipment by picking, packing, and labeling merchandise.
Worked safely around moving machinery.
Collaborated with team members to achieve daily targets and complete tasks efficiently.
Performed inventory control, such as counting, and stocking merchandise.
Consistently lifted materials weighing as much as 70 pounds.
Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
Assisted in reducing product damage by properly handling and storing materials.
Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Checked packages and merchandise for damage and notified vendors.
Assisted in training new hires, sharing best practices and providing support for their integration into the team.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Reduced order processing time through effective organization and prioritization of tasks.
Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Fraud Analyst
Discover Financial Services, DFS
06.2016 - 05.2018
Evaluated customer data to identify and prevent fraudulent activities.
Analyzed large amounts of data to find patterns of fraud and anomalies.
Performed risk assessments to determine level of fraud risk and prioritize investigations.
Tracked fraud cases and monitored trends to develop strategies for prevention.
Education
High School Diploma - General Studies
Jordan High School
Sandy, UT
06.1992
Skills
Safe Driving
Package handling
Reliability and punctuality
Efficient Delivery
Dependability
Ability to lift up to 70 lbs continuously on a daily basis