April Carlsen-Love
OU
Norman,OK
12
years of professional experience
Dynamic professional with a proven track record at OU, excelling in project management and team collaboration. Skilled in data entry and relationship building, I enhance workflow efficiency and foster positive communication. Recognized for improving team productivity and implementing effective operational procedures, I thrive in fast-paced environments.
Work History
Contact Initiation Coordinator
2 Years 5 Months- Developed and maintained project timelines to enhance workflow efficiency.
- Facilitated communication between teams to improve collaboration on projects.
- Trained new staff on operational procedures and organizational policies for consistency.
- Monitored project progress, identifying potential issues and recommending solutions proactively.
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Receptionist
1 Year 9 Months- Assisted in coordinating office activities, contributing to a smooth workflow among staff members.
- Developed familiarity with medical terminology to enhance communication with healthcare professionals.
- Organized office supplies and equipment to ensure operational readiness at all times.
Property Manager
5 Years 6 Months- Managed property maintenance schedules, ensuring timely responses to tenant requests and vendor coordination.
- Implemented efficient rent collection processes, enhancing cash flow and reducing late payments.
- Conducted regular property inspections, identifying maintenance issues and ensuring compliance with safety regulations.
- Developed and maintained positive tenant relationships, fostering community engagement and satisfaction.
Service Writer
3 Years- Assisted customers in identifying service needs and scheduling appointments.
- Developed and maintained accurate service records and documentation.
- Communicated effectively with technicians to ensure timely service completion.
- Processed customer invoices and handled payment transactions efficiently.
Education
No Degree - Education
Skills
Multitasking and organization
Customer service
Data entry
Decision-making
Work Planning and Prioritization
Relationship building
Timeline
Contact Initiation Coordinator
OU
01.2024 - 06.2026Read More
Receptionist
Norman Pediatric Associates
01.2022 - 10.2023Read More
Property Manager
The Jenks Corporation
06.2017 - 12.2022Read More
Service Writer
Central New Holland
06.2014 - 06.2017Read More
University of Oklahoma
No Degree from Education
Read More