Open To Work
April Chaney
Birmingham,Alabama
Work Preference
Summary
Results-driven supervisor with expertise in team supervision, staff training, and quality control. Proven ability to optimize workflows and enhance customer satisfaction through effective inventory management and communication.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Supervisor/Owner
Urgent Cleaning 911 LLC
Birmingham, Alabama
02.2019 - Current
- Supervised cleaning teams to ensure high-quality service standards.
- Recruited, hired, trained, mentored, coached, and evaluated staff.
- Trained new employees on cleaning procedures and safety protocols.
- Coordinated daily schedules for staff and client appointments.
- Managed inventory of cleaning supplies and equipment maintenance.
- Conducted inspections to maintain cleanliness and compliance with regulations.
- Implemented efficient workflows to optimize team performance.
Supervisor
ABM Janitorial Services
Homewood , AL
02.2017 - 10.2019
- Supervised janitorial staff to ensure cleanliness and safety standards.
- Coordinated schedules to optimize staff coverage for cleaning tasks.
- Trained new employees on equipment usage and safety protocols.
Supervisor
Burger King
Birmingham, Alabama
01.2011 - 06.2016
- Directed and supervised team of 15 employees in daily operations.
- Ensured cleanliness and safety standards by supervising janitorial staff.
- Implemented cleaning procedures, improving service delivery and overall effectiveness.
- Trained new employees on equipment usage and safety protocols.
- Inspected facilities for compliance with quality and safety regulations.
- Managed inventory of cleaning supplies and equipment, ensuring availability for smooth operations.
- Communicated with clients to address concerns and ensure satisfaction with services.
- Resolved customer complaints promptly, fostering positive client relationships and satisfaction.
Education
High School Diploma -
Gunn Academy
Birmingham, AL05-2020
Skills
- Employee training
- Team leadership
- Quality assurance
- Process improvement
- Supply chain management
- Client communication
- Client engagement
Certification
- Cleaning Service
Timeline
Supervisor/Owner
Urgent Cleaning 911 LLC
02.2019 - Current
Supervisor
ABM Janitorial Services
02.2017 - 10.2019
Supervisor
Burger King
01.2011 - 06.2016
High School Diploma -
Gunn Academy