Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Cody Wilson

Royal Oak,MI

Summary

Provided courteous customer service. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control. Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.

Overview

12
12
years of professional experience

Work History

Supervisor/Owner

JoCo Window Cleaning
04.2019 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.

Window Cleaner

Steam And Squeegee LLC
04.2015 - 04.2019
  • Enhanced company reputation through meticulous attention to detail and excellent customer service.
  • Cleaned interior and exterior of commercial and residential windows using industry-standard techniques, chemicals and equipment.
  • Ensured timely project completion by working efficiently under various weather conditions without sacrificing quality or safety standards.
  • Increased efficiency with proper use of squeegees, ladders, scaffolding, and other specialized equipment.

Prep

Bruegger's Bagels
01.2013 - 05.2015
  • Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
  • Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
  • Maintained a safe working environment through the careful use of equipment and adherence to safety protocols.
  • Demonstrated attention to detail while performing thorough cleaning services for optimal client satisfaction.

Education

High School Diploma -

Churchill Community Education Center
Royal Oak, MI
10.2023

Certificate of Completion -

Royal Oak High School
Royal Oak, MI
06.2015

Skills

  • Proficient in both window cleaning techniques and entrepreneurial management
  • Goal-Oriented
  • Staff Management
  • Employee Motivation
  • Training and mentoring
  • Complex Problem-Solving
  • Strategic Planning
  • Inventory Control
  • Staff Development
  • Processes and procedures
  • Process Improvement
  • Process Monitoring and Improvement
  • Schedule development

Additional Information

Objective: Passionate individual eager to explore and excel in roles within the food industry.

Timeline

Supervisor/Owner

JoCo Window Cleaning
04.2019 - Current

Window Cleaner

Steam And Squeegee LLC
04.2015 - 04.2019

Prep

Bruegger's Bagels
01.2013 - 05.2015

High School Diploma -

Churchill Community Education Center

Certificate of Completion -

Royal Oak High School

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Cody Wilson