Launched and grew a window cleaning business, serving residential and commercial clients in DFW, emphasizing high quality service.
Developed a thriving client base through door knocking resulting in strong self-selling and communication skills.
Managed and performed all aspects of daily operations including selling jobs, scheduling jobs, window cleaning, hiring, training, and harnessing the importance of being able to put the right people in the right places to succeed.
Created opportunities via collaborating with realtors and business owners.
Host and Server
Jakes Burgers
12.2020 - 04.2022
Provided friendly and efficient customer service, ensuring guest satisfaction.
Learned a lot about order management and team collaboration to ensure timely food service and quality.
Assisted in the preparation of meals according to restaurant recipes and standards.
Server
Braum's
11.2019 - 10.2020
Ensured high-quality customer service and satisfaction by efficiently taking orders, addressing concerns, and providing product information, resulting in a 10% increase in customer feedback scores.
Sales and Promotion: Promoted seasonal items and upsold products to increase sales, achieving a 15% rise in upsell contributions during my shifts.
Team Collaboration: Supervised and coordinated a team of 5 employees to optimize operational efficiency and quality of service during peak hours.
Education
Grapevine High School
05.2021
Bachelor of Science - Construction Management
The University of Texas at Tyler
05.2028
Skills
Entrepreneurial Leadership - Founded and managed a residential and commercial window cleaning business, demonstrating leadership, business acumen, and strategic planning Business Development, Sales, and Cold Calling Operational Management - Managed business operations, including staff hiring, scheduling, and training as well as purchasing & maintaining & insuring cleaning equipment
Extracurricular Activities
Grapevine High School - JV and Varsity Golf Team, Grapevine, Texas, 08/2017, 05/2020, Engaged in competitive golf, fostering a powerful sense of discipline, focus, and resilience.
Recognize the importance of networking and relationship-building, leveraging golf as a platform to connect with diverse individuals and learn valuable interpersonal skills. BSM - Baptist Student Ministry, UT Tyler , Member, 01/2024, Present, Actively participated in community service projects and ministry events, fostering community engagement and support.
Enhanced interpersonal skills by mentoring new members and facilitating group discussions.