April Chavarry

Key Achievements: Supported business development efforts by creating onboarding and practice resource guides (video, PDF, and email formats), delivering one-on-one training, and assisting with testing new systems to improve workflow and user adoption.

Key Achievements: Gained expertise in correcting payment drive codes, supported client call de-escalation, and contributed to quality control of service routes to ensure accuracy and customer satisfaction.

Key Achievement: Promoted to Manager within five months; led hiring and training of new employees, managed opening and closing operations, and ensured store readiness for EcoSure audits.

Key Achievements: Exceeded customer satisfaction while also assisting in the service dock as cashier and when needed portering cars

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