Miranda Mojena
Visual Artist & Customer Service Specialist
Miami,Florida
Summary
Expertise in effective communication with diverse patient populations, addressing concerns, and providing customized solutions that enhance overall experiences. Artistic professional with proven track record of delivering compelling portrait artworks. Extensive background in traditional and digital media with focus on creativity and precision. Known for collaborative approach and adaptability in dynamic environments, ensuring alignment with client expectations. Skilled in color theory and composition, bringing artistic visions to life.
Overview
2026
2026
years of professional experience
Work History
Customer Experience Representative
Sanitas Medical Center
09.2025 - Current
- Resolved customer inquiries efficiently, ensuring high satisfaction levels.
- Investigated and resolved customer inquiries and complaints.
Portrait Artist / Commission Artist
Self Employed Artist
01.2015 - Current
- Returning highly satisfied customers
- - Developing pieces and skills to establish a stronger portfolio
- - Working on commission based artworks
- - Narratives Illustration
- Created personalized portraits using various mediums, focusing on client preferences and artistic vision.
Customer Experience Sales Floor Associate
Nordstrom Rack
2022 - 08.2025
- Organization of Sales floor
- Provided exceptional customer service.
- Streamlined checkout process, reducing wait times and enhancing customer satisfaction receiving an award for innovative thinking.
Cashier Sales Associate
Winn-Dixie
01.2020 - 01.2021
- - Cashier / desk service/ assisting customers on the floor
- - Following pandemic procedures/ extra cautions during Covid pandemic outbreak.
- - Monitoring POS system
- Processed customer transactions accurately and efficiently to enhance shopping experience.
Instructor
Superlative After care
01.2020 - 01.2020
After care art instructor/ lesson planning and classroom management
- (seasonal)
- Managing purchases & planning lessons of Arts & Crafts
Cashier Sales Associate
Staples, The Office Supply Superstore
01.2016 - 01.2019
- Register experience and sales floor experience as well as tending to front customer service desk.
Education
Bachelor's Degree - Visual Arts
New World College of The Arts, University of Florida
Miami Florida01.2021
Associate's Degree - Visual Arts
Miami Dade College
Miami Florida01.2018
College credits -
Miami International University of Art And Design
Miami Florida01.2017
High School Diploma -
Academy of Arts & Minds
Coconut Grove Florida01.2015
Skills
- Customer service proficiency
- Proficient in English and Spanish communication
- Self-directed and team-oriented work
- Customer complaint resolution
- Maintains composure under pressure
- Exceptional customer service
- Professional phone communication
- Creative problem-solving
- Effective complaint resolution
- Customer service expertise
Accomplishments
- Achieved Customer satisfaction through effectively helping with experience while at the company
Languages
English
Full Professional
Spanish
Professional Working
Section name
Patient experience representative currently Sanitas Medical Center Sept. 2, Present
Obama volunteer award at Miami Childrens Hospital
Received the prestigious Obama Volunteer Award for the many hours of volunteering at the Miami Children's Hospital in Miami Florida's during a 4 year course while attending school.
Timeline
Customer Experience Representative
Sanitas Medical Center
09.2025 - Current
Cashier Sales Associate
Winn-Dixie
01.2020 - 01.2021
Instructor
Superlative After care
01.2020 - 01.2020
Cashier Sales Associate
Staples, The Office Supply Superstore
01.2016 - 01.2019
Portrait Artist / Commission Artist
Self Employed Artist
01.2015 - Current
Customer Experience Sales Floor Associate
Nordstrom Rack
2022 - 08.2025
Bachelor's Degree - Visual Arts
New World College of The Arts, University of Florida
Associate's Degree - Visual Arts
Miami Dade College
College credits -
Miami International University of Art And Design
High School Diploma -
Academy of Arts & Minds