April Clark
Weber City,VA
Summary
Proven track record in enhancing customer engagement and loyalty at Addington Oil Company, adept in POS terminal operation and customer support. Mentored teams for improved audit processes at R.G.I.S., showcasing dependability and policy adherence. Excelled in inventory management, driving sales through strategic merchandise restocking and effective loss prevention strategies.
Overview
8
8
years of professional experience
Work History
Retail Sales Associate Cashier
Addington Oil Company
12.2022 - Current
- Assisted customers by answering questions and fulfilling requests.
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
- Operated POS terminals and cash drawer balancing.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Recommended complementary purchases to customers, increasing revenue.
Auditor Supervisor
R.G.I.S.
02.2017 - 05.2022
- Trained and mentored department staff on policies and procedures to establish strong foundation for client development and service activities.
- Performed observations and evaluated supporting documents to supplement audit findings.
- Communicated with auditee staff to obtain necessary information for audits.
- Analyzed data and findings to prepare reports detailing financial information.
- Followed established auditing processes to meet internal and regulatory requirements.
Parts Delivery Driver/Counter Clerk
Advanced Auto Parts
04.2016 - 01.2017
- Kept up-to-date records for clients and distribution center to maintain long-lasting relationships.
- Safely and punctually delivered auto parts to local automobile stores from large distributor.
- Recommended, selected and helped locate and obtain out-of-stock products based on customer requests.
- Pulled parts off store shelves to fill customer orders.
- Checked parts computer for stock items and initiated special orders.
- Kept records of pickups and deliveries and obtained necessary signatures and receipts.
- Kept detailed records of deliveries and money received from customers.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Loaded truck and properly secured items to prevent damage for deliveries.
Education
Associate Of Science - Education K-12
Northeast State Community College
Blountville, TNSkills
- Loyalty Program Promotion
- Customer Support
- Purchase Recommendations
- Loss Prevention
- Quick Learner
- Customer Engagement
- POS Terminal Operation
- Handling Complaints
- Quality Assurance
- Order Processing
- Dependability
- Sales floor management
- Credit card processing
- Customer Relationship Management
- Merchandise Restocking
- Order Management
- Policy Adherence
- Inventory Management
- Store maintenance
- Cash Handling Accuracy
- Product Demonstrations
- Stock replenishment
- Retail stock management
Timeline
Retail Sales Associate Cashier
Addington Oil Company
12.2022 - Current
Auditor Supervisor
R.G.I.S.
02.2017 - 05.2022
Parts Delivery Driver/Counter Clerk
Advanced Auto Parts
04.2016 - 01.2017
Associate Of Science - Education K-12
Northeast State Community College