April Clarke

Caring and empathetic Licenses Graduate Professional Counselor licensee in the District of Columbia. Proactive Clinical Coordinator excited to transition into a new position where superb leadership and clinical coordination abilities can be utilized. Skilled in task delegation, staff recruitment and crisis intervention for patient care. Certified Substance Abuse Counselor Assistant (CSAC-A) in VA with 35 years of experience in 12 step recovery process. Exceptionally talented with building rapport with diverse patient groups to encourage honesty, growth, and change in the process of recovery from substance abuse and co-occurring clinical mental health disorders.

Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and an unending quest to achieve new service skills. Experience managing a high-volume of service calls while maintaining quality and efficiency with 32 years of dedicated service. Hardworking and thorough with a passion for developing highly effective teams by mentoring technicians through empowering leadership. Standards and protocols. Organized Clinical Coordinator with excellent scheduling, coordination and documentation talents as part of clinical teams. Skilled at admitting patients, managing patient services, providing thorough reports and ensuring patient satisfaction. Detail and patient-oriented with proficiency in handling emergency situations.

• Clinical assessment
• Individual counseling
• Providing community referrals
• Advanced Microsoft Office
• Flexible & Adaptable
• Project estimation and bidding
• Testing and evaluation
• Project Management Skills oriented
• Client Relationship Management

• D.C. DOH Licensed Graduate Professional Counselor#LGPC200001629
• CSAC-A -Certified Substance Abuse Counselor Assistant- VA License# 0711000498
• National Certified Counselor NCC
• Member American Counseling Association (ACA)
• Member National Association for Alcoholism and Drug Abuse Counselors (NAADAC)

• 10/23/2023, Present, Clinical Care Coordinator, Federal City Recovery Services, Washington, D.C, Conducted intake assessments and maintained professional documentation., Developed treatment plans to address major problems identified during the assessment process and throughout the client's treatment., Developed Transition and Aftercare plans with client input., Conducted treatment planning groups and a wide variety of group/didactic lectures relevant to the client's substance abuse needs.
• 08/2022, 08/2023, Field Practicum and Internship, National Capital Treatment and Recovery, Arlington, VA, Conducted intake assessments and maintained professional documentation., Developed treatment plans to address major problems identified during the assessment process and throughout the client's treatment., Developed Transition and Aftercare plans with client input., Conducted treatment planning groups and a wide variety of group/didactic lectures relevant to the client's substance abuse needs., Worked with an interdisciplinary team of professionals., Noted for excellent knowledge of and adherence to professional protocol, creative problem-solving skills, and work values.
• 07/2019, 09/2019, Substance Abuse Counselor Intern, Federal City Recovery Services, Washington, DC, Provided counseling and support to clients with drug and alcohol abuse issues., Displayed sensitivity to cultural and linguistic needs of clients and families served., Led supportive groups of 15-20 client discussions and education sessions with alcohol and drug users., Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources., Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.