LEE ANN PONS
Imperial,PA
Summary
Dedicated and patient-focused Registered Nurse with extensive experience in the medical field. Recognized by peers and management as a patient advocate, conscientious, and disciplined professional. I have a passion for helping people and delivering high-quality medical care in support of the patient’s plan of care.
Overview
24
24
years of professional experience
4
4
Certificate
Work History
Clinical Care Coordinator
Cigna Healthcare
Franklin, TN
01.2022 - Current
- Remotely manage and facilitate home health care for members
- Review recommendations from the patient’s health care providers and coordinate the treatment and community resources available to the patient.
Case Management/Registered Nurse
Allegheny Health Network
Pittsburgh, PA
01.2021 - 01.2022
- Responsible and accountable for a designated patient population for the purpose of providing care based upon enactment of the nursing process
- Telehealth services to promote improvement of health, clinical assessment, care planning, implement, coordinate, monitor and evaluate options of services
- Provide safe and effective care for the age population served according to regulatory requirements
- Direct and manage the activities of the patient care delivery by the team members
- Collaborate with the multidisciplinary team for the plan of care
- Assess learning needs of patient and family and provide education based on age, culture, and willingness to learn
- Provide patients and families with medical advice and education to include disease process, symptom management, and medications
- Evaluate and assess patient and family satisfaction, act as a patient advocate and collaborate with an interdisciplinary team
- Complete disability/FMLA forms, drug prior authorizations, appeals and denials
- Assist with the preparation of equipment and assist the physician during treatment, examination, and testing of patients
- Collect assessment data, prepare patient for examination and document clinical information on patient electronic health record
- Order diagnostic tests as directed by the physician and gather diagnostic tests and/or examine results prior to physician/clinical provider assessment
- Schedule procedures and obtain authorizations as necessary.
Registered Nurse
Curahealth
Pittsburgh, PA
01.2019 - 01.2020
- Specialized in the treatment of medically complex patients who required individualized, interdisciplinary, acute care for an extended recovery time.
Registered Nurse/Clinical Quality Management Analyst
Gateway Health
Pittsburgh, PA
01.2018 - 01.2019
- Telephonically cared for the whole person in all communities where the need was greatest to provide everyone equal opportunity to achieve their best health
- Through Medicaid and Medicare programs, I coordinated healthcare that went beyond doctors and medicine that helped members achieve not just physical health, but also helped to drive healthcare in collaboration with a network of 29,000 primary care physicians, specialists, hospitals, and other ancillary providers
- Supported our neighbors through many community outreach and engagement programs
- Analyzed and collected medical documentation to assure the clinical data is accurate and reliable, seeking solutions to problems, and collaboration via written reports with physician and medical director to help solve problem
- Evaluated the quality of patient care
- Monitored compliance with current laws, process improvements, and implementation of clinical best practices
- Reviewed and analyzed customer complaints
- Coordinated with credentialing and quality improvement (QI) programs to achieve and maintain critical accreditation.
Registered Nurse
Allegheny General Hospital
Pittsburgh, PA
11.2015 - 01.2018
- Cardio-thoracic and vascular stepdown unit
- As part of a cardiothoracic and vascular team, I helped patients who had coronary heart disease, had suffered recent heart attacks, or were recovering from heart surgery including heart transplants, L-VADs and open-heart surgeries
- I adequately interpreted the telemetry monitor and EKG recording strips
- I also cared for patients after aneurysm repair, and amputations
- After determining risk factors for further cardiovascular problems, I worked with patients to plan a course of action to keep their cardiovascular systems healthy after surgery or treatment
- These plans involved lifestyle modifications involving nutrition, smoking, exercise regimens, and other health factors
- I received the RAVE Award after being nominated by a patient who was facing surgery and was afraid
- I checked on her frequently and sat outside of her room all night to assure that she would be safe during the night
- I comforted and encouraged her.
Registered Nurse
Sewickley Valley Hospital
Sewickley, PA
01.2001 - 01.2006
- Provided care for individuals with musculoskeletal diseases and disorders such as arthritis, bone fractures, broken bones, joint replacements, genetic malformations, arthritis, and osteoporosis
- Some tasks performed included traction, casting, mobility devices, and pain management
- I assisted physicians with preparation for operative procedures and assisted patients with their postoperative recovery
- I became familiar with a large variety of orthopedic conditions, medications, and operations
- I assisted and educated those with orthopedic conditions and complications and became their advocate, while providing encouragement, and education.
Education
Bachelor of Science in Nursing -
University of Phoenix
Phoenix, AZ01.2021
RN Diploma -
Community Medical Center School of Nursing
Scranton, PA01.1992
Skills
- Patient advocacy
- Medical care
- Home health care management
- Treatment coordination
- Community resources coordination
- Standard techniques and procedures
- Professional advice
- Report/analysis creation
- Guidance and coaching
- Case management
- Clinical assessment
- Care planning
- Care implementation
- Care coordination
- Care monitoring and evaluation
- Safe and effective care
- Patient care delivery management
- Multidisciplinary team collaboration
- Patient and family education
- Disease process education
- Symptom management education
- Medication education
- Patient and family satisfaction evaluation
- Interdisciplinary team collaboration
- Disability/FMLA forms completion
- Drug prior authorizations
- Appeals and denials
- Equipment preparation
- Physician assistance
- Assessment data collection
- Patient examination preparation
- Clinical information documentation
- Diagnostic test ordering
- Diagnostic test result gathering
- Procedure scheduling
- Authorization obtaining
- Medically complex patient care
- Acute care
- Telephonic care
- Healthcare coordination
- Community outreach and engagement
- Medical documentation analysis
- Problem-solving
- Written reports collaboration
- Quality of patient care evaluation
- Compliance monitoring
- Process improvement
- Clinical best practices implementation
- Customer complaint review
- Credentialing coordination
- Quality improvement program coordination
- Cardio-thoracic and vascular patient care
- Telemetry monitor interpretation
- EKG recording strip interpretation
- Risk factor determination
- Lifestyle modification planning
- Nutrition education
- Smoking cessation education
- Exercise regimen planning
- Musculoskeletal disease and disorder care
- Traction
- Casting
- Mobility device assistance
- Pain management
- Operative procedure preparation
- Postoperative recovery assistance
- Orthopedic condition familiarity
- Orthopedic education and advocacy
- RN licensure
- RAVE Award recipient
- Georgetta Black Neurological Nursing Award recipient
- American Nurses Association membership
- Pennsylvania State Nurses Association membership
- American Heart Association Advanced Life Support Provider certification
- American Heart Association CPR provider certification
- American Association of Neuroscience Nurses membership
- Boy Scout Charter Representative
- Girl Scout Leader
- Yorkie Rescue
- History
- Genealogy
Certification
- American Nurses Association, 2020-01-01, present
- Pennsylvania State Nurses Association, 2020-01-01, present
- American Heart Association, Advanced Life Support Provider, 2018-01-01, present
- American Heart Association, CPR provider, 1992-01-01, present
- American Association of Neuroscience Nurses, 1992-01-01, 1998-01-01
- RN, Pennsylvania, active, 1992-01-01, present
Timeline
Clinical Care Coordinator
Cigna Healthcare
01.2022 - Current
Case Management/Registered Nurse
Allegheny Health Network
01.2021 - 01.2022
Registered Nurse
Curahealth
01.2019 - 01.2020
Registered Nurse/Clinical Quality Management Analyst
Gateway Health
01.2018 - 01.2019
Registered Nurse
Allegheny General Hospital
11.2015 - 01.2018
Registered Nurse
Sewickley Valley Hospital
01.2001 - 01.2006
Bachelor of Science in Nursing -
University of Phoenix
RN Diploma -
Community Medical Center School of Nursing
Awards
- RAVE Award at Allegheny General Hospital, 2016
- Recipient of Georgetta Black Neurological Nursing Award, 1992
Activities
- Boy Scout Charter Representative
- Girl Scout Leader
- Yorkie Rescue
- History
- Genealogy
Accomplishments
- Earned the "Rave Award" after being nominated by a patient who was facing surgery and was afraid. I checked on her frequently and sat outside of her room all night to assure that she would be safe during the night. I comforted and encouraged her. The highest award an employee can earn within the Allegheny Health Network.
Personal Information
Title: BSN-RN
Awards
- RAVE Award at Allegheny General Hospital, 2016
- Recipient of Georgetta Black Neurological Nursing Award, 1992
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