April Clemons, CPhT
Queen of the Valley Hospital
Fairfield,CA
1
Certification
8
years of professional experience
Detail-oriented pharmacy professional with experience in medication data review, patient assessment, and interdepartmental communication. Known for verifying medication information through patient interviews, pharmacy records, and EMR documentation. Dedicated to improving patient safety, protecting confidentiality, and supporting pharmacist workflow.
Work History
Medication Data Technician
4 Years 11 Months- Verify medication histories using patient interviews, pharmacy records, and EMR documentation.
- Communicate clarified medication information to pharmacists.
- Review allergies, dosages, and refill histories to identify inconsistencies.
- Contribute to a positive patient experience by addressing questions and concerns about medications in a compassionate manner.
- Maintained strict confidentiality of patient information according to relevant privacy regulations such as HIPAA requirements.
- Identified and reported medication errors to avoid distributing wrong medication to patients.
- Improved patient safety by accurately reviewing and verifying medication lists during admission.
- Assisted with Leapfrog audit execution, data review, and documentation tasks.
Inpatient Certified Pharmacy Technician-Per Diem
1 Year 7 Months- Performed a wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality
- Assisted pharmacist by transporting urgent medications to various hospital stations.
- Coordinated restock replenishment of 15+ Pyxis medication dispensing equipment to maintain medication availability.
- Verified medication inventory, expiration dates, and storage conditions to maintain compliance.
Certified Pharmacy Technician
3 Years 6 Months- Maintained prescription processing accuracy to support daily pharmacist workflow and enable timely patient pickup.
- Verified insurance claims to support prescription-coverage adjudication and maintain coverage accuracy.
- Provided patient-facing support for medication inquiries, coordinated refill request handling, and processed pharmacy register transactions.
- Monitored inventory levels, restocked medications, and removed expired products to maintain stock accuracy and product freshness.
- Handled inbound call triage by answering phone calls and addressing questions from customers and healthcare providers.
- Increased customer satisfaction by providing friendly, personalized service during transactions to maintain positive customer experiences.
Education
Pharmacy Technician Certificate - Pharmacy
High School Diploma
Skills
Medication reconciliation
Medication error prevention
Medication safety
Medication documentation
Patient assessment
Interdepartmental communication
Patient confidentiality
Certification
CPhT-Certified Pharmacy Technician
Timeline
Medication Data Technician
Queen of the Valley Hospital
12.2021 - CurrentRead More
Inpatient Certified Pharmacy Technician-Per Diem
Queen of the Valley Hospital
05.2020 - 12.2021Read More
Certified Pharmacy Technician
CVS Pharmacy
05.2018 - 11.2021Read More
John F Kennedy
High School Diploma
Read More
Cal Regional
Pharmacy Technician Certificate from Pharmacy
Read More