Administration, Consultant, Entrepreneur, Professor
Open To Work
April Collier MSN
Self Employed Web
Nashville ,TN
Work Preference
Job Search Status:
Open to work
Minimum Desired Compensation
$45000/yr
20
years of professional experience
Dynamic consultant and former owner of Hope Family Medicine, adept at enhancing operational efficiency and user engagement. Proven expertise in strategic planning and problem-solving, successfully optimizing website performance and clinic workflows. Committed to delivering impactful solutions that drive client satisfaction and business growth.
Work History
Entrepreneur/Medical Clinic Solo Owner
8 Years 3 Months- Developed business operations supporting patient scheduling, billing workflows, and daily clinic coordination.
- Established service processes aligned with family medicine practice standards and patient care needs.
- Coordinated administrative tasks across intake, records management, and appointment follow-up.
- Implemented workflow improvements to support staff efficiency and patient experience.
- Monitored operational priorities, resolving issues affecting clinic continuity and service delivery.
- Maintained compliance-focused procedures for documentation, confidentiality, and record accuracy.
Consultant
8 Years 2 Months- Conducted website audits to identify usability, performance, and content gaps.
- Gathered client requirements and translated needs into clear web project recommendations.
- Advised on protocol improvements to strengthen navigation and user engagement.
- Reviewed site architecture and optimized pages for search visibility.
Education
Master of Science - Nursing And Medicine
Graduated with honors 1998
- Biology And Psychology
Skills
Problem-solving
Attention to detail
Team leadership & development
Client relationships
Integrity and honesty
MS office
Analytical thinking
Customer relationship management
Project leadership
Goal setting
Attention to detail
Team leadership & development
Client relationships
Integrity and honesty
MS office
Analytical thinking
Strategic planning
Issue resolution
Customer relationship management
Project leadership
Public speaking
Goal setting
Time management
Client engagement
Work Planning and Prioritization
Continuous improvement
Client rapport
Project management
Project implementation
Quality assurance
Analysis & evaluation
Business analysis
Best practices implementation
Organizational development
Processes and procedures
Process improvement
Operations analysis
Staff management
Forecasting and reporting
Cultural awareness
Business planning
Employee management
Change management
Research and development
Timeline development
Process optimization
Data analytics
Performance tracking
Management coaching
Project analysis
Subject matter expert
Safety regulations
Assessments
Executive support
Client requirements assessment
Performance assessments
Requirements gathering
Product life cycle management
Delivery assurance
Resource evaluation
Configuration management
Resource allocation
User support
Work product development
Failure analysis
Market penetration
Cost analysis
Outcome accountability
Decision-making
HTML
Go-to-market strategies
Disaster recovery planning
Enterprise network hardware / software
Server management
Multitasking and organization
Team collaboration
Verbal and written communication
Stakeholder engagement
Training and development
Sales strategy
Financial modeling
Budget management
Proposal development
Trend analysis
Technological assessment
Content management system
Business presentation
Reporting writing
Industry knowledge
Market research and analysist
Strategic growth management
Manufacturing operations oversight
Sell services
Technical review
Software troubleshooting
Reports and documentation
Teamwork and collaboration
Excellent communication
Multitasking Abilities
Relationship building
Active listening
Accomplishments
- Achieved Result by completing Task with accuracy and efficiency.
- Achieved Result by introducing Software for Type tasks.
- Supervised team of Number staff members.
- Documented and resolved Issue which led to Results.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of Number in the development of Project name.
- Achieved Result through effectively helping with Task.
Professional Teaching at Graduate Level
Taught at graduate level for 4 years as co-lead professor and class passed boards at 100% on first attempt. Taught at both Tennessee State University and Vanderbilt University.
Additional Information
References Available upon request.
Timeline
Consultant
Self Employed Web
01.2017 - 03.2025Read More
Entrepreneur/Medical Clinic Solo Owner
Hope Family Medicine
04.2005 - 07.2013Read More
Vanderbilt University
Master of Science from Nursing And Medicine
Read More
Belmont University
from Biology And Psychology
Read More