April Coniglio
San Diego,CA
Summary
Ambitious and performance-driven Director with progressive growth through client relationship and account management roles. Create materials, develop plans and update strategies to maintain on-target campaigns with successful results. Well-coordinated and conscientious about following through with all objectives and achieving client goals.
Overview
11
11
years of professional experience
Work History
FocusLink Director
Britoix Health
San Diego, CA
03.2018 - Current
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Delegated assignments based on plans, project needs and knowledge of individual team members.
- Analyzed business needs while soliciting customer feedback for process improvements.
- Collaborated with company executives during decision-making process by compiling regular reports to suggest corrective action.
- Developed impactful and strategic partnerships with clients to drive business development.
- Oversaw preparation of marketing copy, images, videos, emails and other collateral.
- Developed and implemented marketing and communications plans for FocusLink services.
- Solved complex problems to increase sales effectiveness and streamline business direction.
Senior Claims Specialist
Sedgwick Claims Management Services Inc.
San Diego, CA
10.2014 - 09.2017
- Reviewed new files to determine current status of injury claim and to develop plan of action.
- Conducted full claim investigations and reported updates and legal actions.
- Maintained strong working knowledge of Department of Labor's Fair Labor Standards Act and other regulations.
- Reviewed police reports, medical treatment records and physical property damage to determine extent of liability.
- Negotiated settlement agreements to resolve disputes.
- Reviewed and analyzed suspicious and potentially fraudulent insurance claims.
Workman's Compensation Claims Specialist
Berkshire Hathaway
San Diego, CA
05.2011 - 10.2014
- Reviewed new files to determine current status of injury claim and to develop plan of action.
- Conducted full claim investigations and reported updates and legal actions.
- Followed up with customers on unresolved issues.
- Escalated files with significant indemnity exposure to supervisor for further investigation.
Education
High School Diploma -
Patrick Henry High School
San Diego, CA06.2002
Skills
- Contract and Vendor Management
- Database Skills
- Developing Presentations and Reports
- Staff Management
- Conflict Resolution
- Sales Representation
Timeline
FocusLink Director
Britoix Health
03.2018 - Current
Senior Claims Specialist
Sedgwick Claims Management Services Inc.
10.2014 - 09.2017
Workman's Compensation Claims Specialist
Berkshire Hathaway
05.2011 - 10.2014
High School Diploma -
Patrick Henry High School
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