APRIL CRUSE
Parsons,USA
Summary
Friendly and professional Administrative Assistant with over 10 years of experience in customer service and clerical operations. A quick learner who adapts easily to new responsibilities and enjoys building strong relationships with customers and visitors. Highly dependable, organized, and committed to supporting the mission and goals of the organization.
Overview
17
17
years of professional experience
Work History
Clerk
Vise’s Pharmacy
01.2023 - Current
- Provide excellent customer service by answering phone calls and assisting customers professionally
- Prepare and organize patient medications accurately
- Assist customers at the front counter and drive-through window
- Process payments and handle cash transactions with accuracy
- Maintain a clean, organized, and efficient work environment
- Support daily clerical and administrative tasks
Secretary / Administrative Assistant
Parsons
Parsons, TN
01.2014 - Current
- Answer phones and provide high-quality customer service to visitors and callers
- Perform clerical duties including typing, filing, copying, and data entry
- Manage and respond to emails in a timely manner
- Welcome visitors and assist with questions and needs
- Maintain office calendars and schedule events and appointments
- Sort and distribute incoming and outgoing mail
- Organize and maintain office and church records
- Schedule meetings and coordinate staff communications
- Assist with weekly bulletin preparation and printing
- Manage payroll, invoices, and financial records
- Order and maintain office supplies
- Handle confidential information with discretion
Secretary
Parsons Elementary School
01.2009 - 01.2013
- Answered phones and assisted parents, students, and visitors
- Completed clerical tasks including typing, filing, and copying
- Scheduled meetings and staff appointments
- Greeted visitors and provided assistance as needed
- Maintained confidentiality of sensitive records and communications
Education
High School Diploma -
Lexington High School
Lexington, TNSkills
- Strong communication and interpersonal skills
- Excellent customer service abilities
- Highly organized and detail-oriented
- Ability to multitask and prioritize effectively
- Patient and calm in challenging situations
- Friendly and professional demeanor
- Quick learner with a willingness to grow
- Dependable and team-oriented
- Telephone etiquette
- Customer satisfaction
- Cash handling
- Cash management
Timeline
Clerk
Vise’s Pharmacy
01.2023 - Current
Secretary / Administrative Assistant
Parsons
01.2014 - Current
Secretary
Parsons Elementary School
01.2009 - 01.2013
High School Diploma -
Lexington High School