April Degenhardt
Tampa,FL
Summary
Well developed verbal and interpersonal communication skilled.
Skilled at establishing priorities, managing time and organization.
Problem solving skills proven by ability to identify solutions to challenging situations.
Overview
12
12
years of professional experience
Work History
Attorney Liaison
Florida Orthopedic Institute
01.2022 - 07.2025
- Negotiated settlements of disputes and litigation.
- Developed legal strategies to protect client interests and resolve disputes.
- Called Attorney's to get status on cases
- Called Auto Insurances to get status on claims
- Answer in coming phone calls
- PIP billing and claims
- Reprocess claims when necessary
Medical Billing and Collections Specialist
Advance Diagnostic Group
08.2016 - 09.2021
- Processed medical claims efficiently, ensuring compliance with industry standards and regulations.
- Resolved billing discrepancies by investigating account details and communicating with healthcare providers.
- Coordinated collections efforts, minimizing outstanding balances while maintaining positive patient relationships.
- Implemented streamlined procedures for claim submissions, reducing turnaround times for reimbursements.
Server
Nicko's Fine Foods
09.2013 - 08.2017
- Delivered exceptional customer service to enhance guest satisfaction and retention.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Managed multiple tables efficiently, ensuring accurate order taking and processing.
- Trained new servers on menu items, service standards, and operational procedures.
Education
Medical Asst -
Ultimate Medical Academy
Tampa, FLHigh School Diploma -
Robinson High School
Tampa, FLSkills
- Case management
- Document review
- Investigation skills
- Legal research
- Negotiation
Timeline
Attorney Liaison
Florida Orthopedic Institute
01.2022 - 07.2025
Medical Billing and Collections Specialist
Advance Diagnostic Group
08.2016 - 09.2021
Server
Nicko's Fine Foods
09.2013 - 08.2017
Medical Asst -
Ultimate Medical Academy
High School Diploma -
Robinson High School