Summary
Overview
Work History
Education
Skills
Timeline
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April Degenhardt

Tampa,FL

Summary

Well developed verbal and interpersonal communication skilled.


Skilled at establishing priorities, managing time and organization.


Problem solving skills proven by ability to identify solutions to challenging situations.

Overview

12
12
years of professional experience

Work History

Attorney Liaison

Florida Orthopedic Institute
01.2022 - 07.2025
  • Negotiated settlements of disputes and litigation.
  • Developed legal strategies to protect client interests and resolve disputes.
  • Called Attorney's to get status on cases
  • Called Auto Insurances to get status on claims
  • Answer in coming phone calls
  • PIP billing and claims
  • Reprocess claims when necessary

Medical Billing and Collections Specialist

Advance Diagnostic Group
08.2016 - 09.2021
  • Processed medical claims efficiently, ensuring compliance with industry standards and regulations.
  • Resolved billing discrepancies by investigating account details and communicating with healthcare providers.
  • Coordinated collections efforts, minimizing outstanding balances while maintaining positive patient relationships.
  • Implemented streamlined procedures for claim submissions, reducing turnaround times for reimbursements.


Server

Nicko's Fine Foods
09.2013 - 08.2017
  • Delivered exceptional customer service to enhance guest satisfaction and retention.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Managed multiple tables efficiently, ensuring accurate order taking and processing.
  • Trained new servers on menu items, service standards, and operational procedures.

Education

Medical Asst -

Ultimate Medical Academy
Tampa, FL

High School Diploma -

Robinson High School
Tampa, FL

Skills

  • Case management
  • Document review
  • Investigation skills
  • Legal research
  • Negotiation

Timeline

Attorney Liaison

Florida Orthopedic Institute
01.2022 - 07.2025

Medical Billing and Collections Specialist

Advance Diagnostic Group
08.2016 - 09.2021

Server

Nicko's Fine Foods
09.2013 - 08.2017

Medical Asst -

Ultimate Medical Academy

High School Diploma -

Robinson High School

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April Degenhardt