April Denke
Pikeville,TN
Summary
Self-motivated and self-directed with experience in building customer relationships. Works well independently as well as with a team. Strong attention to detail and accuracy, and effective organizational skills, have been an asset to previous employers. The employment gap between the Department of Justice and Teacher Aide is due to my husband and I selling our home in Oregon and experiencing RV life before settling in the beautiful state of Tennessee.
Overview
25
25
years of professional experience
Work History
Account Analyst
Edfinancial Services
10.2023 - Current
- Process necessary enrollment and demographic changes received from borrowers, schools, National Student Clearing House and National Student Loan Data System
- Efficiently navigate between multiple computer programs verifying accuracy of data to complete confidential tasks
- Consistently meet department processing standards by completing the required number of tasks per hour while maintaining accuracy
- Work independently with minimal supervision
Teacher Aide
Sequatchie Valley Head Start
01.2023 - 05.2023
- Assisted in providing a safe and healthy classroom and playground environment
- Cooperated with other staff and classroom groups to continue the smooth functioning of the center when required to meet the needs of the children
- Guided children in development of social and self-help skills
- Actively assisted in transition activities
Paralegal
Oregon Department of Justice Child Advocacy Division
11.2017 - 05.2021
- Independently drafted proposed legal documents such as petitions, motions, orders, judgments and other documents
- Maintained accurate system of record-keeping by organizing files and using department-wide case management system
- Assisted in preparation of trial by organizing trial exhibits, contacting witnesses and scheduling witness interviews with assigned attorney
- Responsible for attorney's calendar including scheduling trial dates, interviews with witnesses, meetings and various appointments
Legal Secretary
Davis & Pedrojetti, LLP
11.2015 - 11.2017
- Fielded incoming calls with prospective clients to schedule appointments with appropriate attorney by navigating various appointments to include hearings, phone interviews and trial preparation
- Monitored emails, often drafting correspondence to clients on attorney's behalf
- Effectively communicated with outside attorneys, court and clients to coordinate hearing dates
- Drafted motions, orders and judgments; scanning and e-filing such motions, orders and judgments
Legal Secretary
Christine Kantas Herbert
06.2013 - 09.2015
- Created and maintained schedules for lawyers as well as monitored calendars for hearings, meetings and various appointments
- Scheduled trials by communicating with the courts, District Attorney's Office and other legal parties via phone and email
- Drafted correspondence at attorney's request, responded to emails on their behalf and initiated phone calls on their behalf
- Responsible for maintaining the front office by answering phones, assisting walk-in clients as well as ordering office supplies as needed
Office Assistant III
Jackson County
01.2012 - 06.2013
- Assisted the public in person and by phone with a friendly and professional manner
- Compiled and gathered information for the purposes of determining restitution, working under timelines
- Reviewed and recorded legals documents pertaining to real property, assigning proper fees
- Maintained and balanced a cash drawer
Receptionist
Southern Oregon Public Defender
10.2011 - 12.2011
- Greeted clients in the front office in a friendly and welcoming manner
- Manned the front office phone, scheduling appointments for attorneys and transferring calls as appropriate
- Ran a weekly attorney report using in-house tracking system
- Opened new case files and delivered to assigned attorney
Early Reading Interventionist
Medford School District, 549C
10.2010 - 09.2011
- Delivered early reading intervention curriculum to small group of students
- Assessed and reported student progress
- Entered data and generated reports at the school level
- Assisted the teacher in various classroom activities
Judicial Service Specialist III
Oregon Judicial Department
04.2000 - 05.2008
- Processed cases from time of filing until closure to include recording petitions, motions, and orders after checking for accuracy and completeness of said documents
- Prepared judgments and orders for judge's signature after court hearings were complete
- Recorded court hearings as well as swore in witnesses, marked and maintained exhibits, and maintained a court log
- Effectively communicated with the public, attorneys, law enforcement and various agencies
Education
Associate in Arts (AA) -
Clatsop Community College
Astoria, OR06.1995
Skills
- Legal Drafting
- Microsoft office
- Calendar Management
- Teamwork
- Multitasking Abilities
- Adaptability and flexibility
- Relationship building
- Schedule coordination
- Effective communication
- Time management
- Attention to detail
- Problem-solving
Timeline
Account Analyst
Edfinancial Services
10.2023 - Current
Teacher Aide
Sequatchie Valley Head Start
01.2023 - 05.2023
Paralegal
Oregon Department of Justice Child Advocacy Division
11.2017 - 05.2021
Legal Secretary
Davis & Pedrojetti, LLP
11.2015 - 11.2017
Legal Secretary
Christine Kantas Herbert
06.2013 - 09.2015
Office Assistant III
Jackson County
01.2012 - 06.2013
Receptionist
Southern Oregon Public Defender
10.2011 - 12.2011
Early Reading Interventionist
Medford School District, 549C
10.2010 - 09.2011
Judicial Service Specialist III
Oregon Judicial Department
04.2000 - 05.2008
Associate in Arts (AA) -
Clatsop Community College
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