Plus Years of professional experience
April Doud
Lac du Flambeau
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy also experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.
Overview
10
10
Work History
Interlibrary Loan Clerk
Lac Du Flambeau Tribe
01.2024 - Current
- Maintained filing system and organized customer documents for easy retrieval of information.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
- Issued invoices and followed up on outstanding payments to remind clients to pay on time.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Cultivated interpersonal skills by building positive relationships with others.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Dispatcher
Lac Du Flambeau Tribe-Transit/Roads Dept.
03.2022 - 10.2022
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Demonstrated adaptability in evolving situations by adjusting strategies in real-time as new information became available.
- Implemented new software systems that improved efficiency within the dispatch center operations.
- Scheduled and organized delivery routes.
- Scheduled deliveries and pickups according to customer needs.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Cleaning Crew Leader
Hillers Vacation Homes
04.2021 - 07.2021
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Worked effectively in fast-paced environments.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Proved successful working within tight deadlines and a fast-paced environment.
- Adhered to safety protocols by enforcing proper equipment usage.
- Demonstrated leadership skills in managing projects from concept to completion.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
Utility Clerk
LDF-Business Development Corp.
10.2018 - 01.2021
- Monitored office supplies and made arrangements for restocking of low-stock items.
- Fostered a positive work environment by actively engaging with colleagues and promoting teamwork in all aspects of daily operations.
- Supported company revenue growth by efficiently handling new customer registrations and account setups.
Education
High School Diploma -
Lakeland Union High School
Minocqua, WI06.2000
Skills
- Cash Management
- Mail handling
- Quality Management
- Materials Organization
- Customer Relations
- Computer Skills
- Good Telephone Etiquette
Affiliations
- Lac du Flambeau Band of Lake Superior Ojibwe Tribal Member#2040
Languages
American Sign Language (ASL)
Professional Working
Timeline
Interlibrary Loan Clerk
Lac Du Flambeau Tribe
01.2024 - Current
Dispatcher
Lac Du Flambeau Tribe-Transit/Roads Dept.
03.2022 - 10.2022
Cleaning Crew Leader
Hillers Vacation Homes
04.2021 - 07.2021
Utility Clerk
LDF-Business Development Corp.
10.2018 - 01.2021
High School Diploma -
Lakeland Union High School
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