April Fisher
Blanchard,OK
Summary
Accomplished Provider Enrollment Associate at R1RCM, adept in data entry proficiency and interpersonal abilities. Spearheaded process optimizations, enhancing enrollment efficiency and accuracy. Excelled in teamwork and collaboration, ensuring seamless updates across multiple databases. Proven track record in improving data management and communication strategies, demonstrating exceptional attention to detail and problem-solving skills. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
24
24
years of professional experience
2
2
years of post-secondary education
Work History
Provider Enrollment Associate
R1RCM
08.2014 - Current
- Responsible for timely and successful submission and completion of government and commercial insurance enrollment paperwork for assigned physician groups and providers.
- Updating practitioner information in both the internal software and with external payors.
- Streamlined enrollment processes by implementing efficient data management and communication strategies.
- Maintained detailed and accurate records between multiple databases and programs.
Provider Enrollment Specialist
Therapy In Motion
08.2013 - 08.2014
- Facilitated seamless transitions between different stages of the enrollment process by maintaining open lines of communication among various departments involved in provider services operations.
- Streamlined provider enrollment processes by implementing efficient data management systems.
- Troubleshot technical issues related to the online enrollment system, providing prompt resolutions for providers and internal stakeholders alike.
- Assisted providers with navigating online portal systems, enhancing user experience and expediting application submissions.
Client Service Representative
Medical Consultants, INC
06.2000 - 05.2012
- Handled sensitive client information with discretion, ensuring confidentiality at all times.
- Delivered outstanding customer service by maintaining a professional demeanor during high-pressure situations.
- Managed incoming calls, providing prompt and accurate information to clients about products and services.
- Maintained accurate record-keeping with proactive attention to client information updates.
- Developed strong relationships with clients through proactive outreach and regular check-ins on progress and satisfaction.
- Enhanced client satisfaction by addressing inquiries and resolving issues promptly.
- Participated in regular meetings with management to discuss performance goals, strategies for improvement, and ongoing challenges faced by the team.
- Maintained detailed records of client interactions, allowing for better understanding of needs and preferences for future engagements.
Education
High School Diploma -
Mustang High School
Mustang05.2000
Canadian Valley Technology Center
El Reno, OK 08.1998 - 05.2000
Skills
- Teamwork orientation
- Interpersonal abilities
- Data entry proficiency
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Windows O/S, Microsoft Office Suite ( Word, Excel, and Powerpoint), MS Outlook
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Attention to Detail
- Problem-solving abilities
- Multitasking
Timeline
Provider Enrollment Associate
R1RCM
08.2014 - Current
Provider Enrollment Specialist
Therapy In Motion
08.2013 - 08.2014
Client Service Representative
Medical Consultants, INC
06.2000 - 05.2012
Canadian Valley Technology Center
08.1998 - 05.2000
High School Diploma -
Mustang High School