April Freeman
Brooklyn,NY
Summary
Dynamic professional experienced in providing care, empathy and emotional support. Known for strong interpersonal skills, conflict resolution, and the ability to foster personal growth. Committed to creating safe environments for self-expression and positive change.
Overview
10
10
years of professional experience
Work History
Home Health Aide
People Care
Brooklyn, NY
09.2023 - Current
- Built trusting relationships through active listening, empathy, and consistency.
- Provided one on one emotional and physical support.
- Observed behavioral and emotional changes recommending services in the best interest for the client.
- Maintained client dignity, respect, and confidentiality at all times.
Youth Development Specialist
Administration for Children's Services
Brooklyn, NY
06.2023 - 10.2023
- Developed and implemented youth engagement skills to enhance personal growth and self awareness.
- Collaborated with multidisciplinary teams to address individual needs of at-risk youth.
- Monitored incarcerated youth while counseling and encouraging them to practice self discipline to ensure successful outcomes in the future.
- Led group discussions promoting critical thinking skills, empowering youth to make better decisions.
Home Health Aide
Edison Home Care
Brooklyn, NY
08.2016 - 05.2023
- Supported emotional well-being of clients through companionship and active listening.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Improved patient well being by providing compassionate and attentive personal care.
- Adapted to ever changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
Education
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice
New York, NY03-2022
Skills
- Counseling/ mentoring skills providing a safe space to express personal experiences and issues, focusing on solutions
- Ability to connect with any age group, understanding life challenges, and actively listening without judgment
- Helping others focus on their mental health, encouraging healthy communication and emotional intelligence
- Focused on conflict resolution, able to calm tense situations and mediate disagreements
Languages
English
Full Professional
Timeline
Home Health Aide
People Care
09.2023 - Current
Youth Development Specialist
Administration for Children's Services
06.2023 - 10.2023
Home Health Aide
Edison Home Care
08.2016 - 05.2023
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice