Summary
Overview
Work History
Education
Skills
Timeline
Generic

April Frizzell

Estero,FL

Summary

Detail-oriented professional with extensive experience in mail handling and customer service. Skilled in managing mail distribution processes for state agencies, maintaining vehicle reports, and tracking certified mail. Strong ability to enhance communication and coordination through effective customer interactions and team collaboration.

Overview

6
6
years of professional experience

Work History

Retail Sales Associate

Advance Automotive
Bonita Springs, Florida
05.2026 - Current
  • Executed sales transactions through point-of-sale system and managed cash payments accurately.
  • Guided customers in selecting automotive parts and providing product information, enhancing customer satisfaction.
  • Retrieved inventory from stockroom and organized shelves, ensuring efficient retail display.
  • Oversaw store operations as key holder during manager's absence

Document Specialist II

State of Tennessee Department of General Services
Nashville, Tennessee
03.2024 - 04.2026
  • Received, sorted, screened, and delivered incoming mail and packages to state agencies, and ensuring timely distribution.
  • Collected and prepared outgoing mail for metering from various state agencies, facilitating efficient mailing processes.
  • Assisted agency employees in tracking certified mail, packages, and mail locker deliveries, and enhancing communication and reliability.
  • Assisted state employees in a customer service office while receiving and mailing out daily mail and packages.
  • Maintained maintenance and needed reports on state issued delivery vehicles

Document Resource Clerk

Dollar General Corporate Headquarters
Goodlettsville, Tennessee
02.2022 - 02.2024
  • Provided supplies and printed documents for employees in copy center to ensure timely access to necessary materials
  • Managed daily email inquiries from staff to ensure prompt communication. and assisted staff with email printouts and book binding of PowerPoint presentations
  • Monitored stock levels of supplies in each department's copy room and replaced toner cartridges when needed

Rural Mail Carrier

United States Post Office
Mount Juliet, Tennessee
11.2020 - 08.2021
  • Delivered rural mail and parcels along assigned routes for postal customers
  • Sorted letters, flats, and packages using USPS route sequencing procedures
  • Secured accountable mail and collected signatures for registered deliveries
  • Collected outgoing mail and parcels from roadside and cluster boxes
  • Communicated service delays and address issues to postal supervisors and customers
  • Provided excellent customer service while interacting with customers on route.

Education

Stratford High School
Nashville, TN

Skills

  • Customer service
  • Client communication
  • Attention to detail
  • Problem solving
  • Team coordination
  • Time management

Timeline

Retail Sales Associate

Advance Automotive
05.2026 - Current

Document Specialist II

State of Tennessee Department of General Services
03.2024 - 04.2026

Document Resource Clerk

Dollar General Corporate Headquarters
02.2022 - 02.2024

Rural Mail Carrier

United States Post Office
11.2020 - 08.2021

Stratford High School
April Frizzell