April Gholston
Paterson,NJ
Summary
Proven track record in enhancing the efficiency of medical screening processes at CSL Plasma, demonstrating exceptional organizational skills and a keen understanding of Quality Systems. Excelled in maintaining safety standards and fostering continuous improvement, showcasing strong customer service skills and critical reasoning abilities. Successfully coordinated training activities, ensuring compliance and quality assurance across operations.
Overview
2
2
years of professional experience
Work History
Medical Screener - Reception Technician
CSL Plasma
- Registered new and current donors and conducted series of screening procedures to determine suitability for plasma donations.
- Conducted basic screening procedures to verify compliance with donation criteria.
- Opened and updated files with current donor information.
- Contributed to the development of new protocols and procedures aimed at improving efficiency within the medical screening process.
Plasma Processing Technician
CSL Plasma
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Maintained compliance with regulatory standards and safety requirements.
- Responsible for the accurate and timely sampling, testing, shipping and storage of plasma collected from donors.
Quality Training Specialist
CSL Plasma
10.2022 - Current
- Report compliance status data to operational quality management
- Collaborate with center management in the development and implementation of continuous improvement plans
- Collaborate with Assistant Manager of Quality (AMQ), to be able to represent the center during internal and external audits, responds to questions, and may stop operations, including shipments to address quality concerns
- Responsible for coordinating and managing training activities, policies and processes at the center level.
Education
Pharmacy Technician
Bergen Community College
Paramus, NJ05.2018
Medical Coding & Billing
Lincoln Technical Institute
Paramus10.2008
High School Diploma -
Paterson Adult School
Paterson, NJ06.2003
Skills
- Quality assurance standards
- Maintaining safety
- Strong customer service skills
- Critical reasoning, decision-making and problem solving skills to analyze situations
- Organizational skills and attention to details
- Understanding of Quality Systems and/or regulated training requirements
Accomplishments
- Group Lead in Reception area.
- Accomplished time management through prioritizing tasks.
Cooking, Reading and Painting
When I am not at work, I am always searching for new and innovative recipes to try out. Reading is a way I enhance my creativity and unwind. Painting is another form of me expressing my creativity and uniqueness as each one will differ depending on the time of day and mood I am experiencing.
Timeline
Quality Training Specialist
CSL Plasma
10.2022 - Current
Medical Screener - Reception Technician
CSL Plasma
Plasma Processing Technician
CSL Plasma
Pharmacy Technician
Bergen Community College
Medical Coding & Billing
Lincoln Technical Institute
High School Diploma -
Paterson Adult School