Summary
Overview
Work History
Education
Skills
Timeline
Generic

April Giddens

Houston,TX

Summary

Hard working Criminal Justice major, currently attending Astworth College, with 20 plus years of work experience. Aiming to leverage a proven knowledge of operating policies & procedures, report generation, and staff training and development skills to successfully fill the supervisor role at your company. Frequently praised as diligent by my peers, I can be relied on to help your company achieve its goals.

Overview

13
13
years of professional experience

Work History

Lieutenant of Correctional Officers

TDCJ
10.2022 - Current

As a Mid-level supervisor I prepare and maintain schedules, records, forms, and reports on a daily basics. I supervise, instruct, train and ensure the safety of all assigned officers and offenders. I conduct count, feeding, and supervising offender in housing areas. I respond to emergencies situation. I observe offender behavior, shakedown cells and common areas on unit. I ensure policy, procedure rules and regulations are being followed by officers and offenders.

Warehouse Worker

Amazon
01.2022 - 10.2022
  • Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
  • Increased accuracy of inventory records through meticulous documentation and regular audits.

Backroom Coordinator

Homegood's
07.2021 - 01.2022
  • Enhanced inventory management by implementing efficient backroom organization and storage systems.
  • Streamlined product restocking processes for improved store appearance and customer satisfaction.
  • Reduced merchandise shrinkage through diligent monitoring of backroom security measures.
  • Coordinated with sales associates to ensure timely replenishment of in-demand items on the sales floor.

Assistant Manager

Burger King
10.2020 - 07.2021
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.

Lieutenant of Correctional Officer

TDCJ
04.2015 - 10.2020

As a Mid level supervisor I prepare and maintain schedules, records, forms, and reports on a daily basics. I supervise, instruct, train and ensure the safety of all assigned officers and offenders. I conduct count, feeding, and supervising offender in housing areas. I respond to emergencies situation. I observe offender behavior, shakedown cells and common areas on unit. I ensure policy, procedure rules and regulations are being followed by officers and offenders.

Sergeant of Correctional Officer

TDCJ
09.2011 - 04.2015

I promoted to the Wynne Unit in continued my career as a Sergeant. As a shift supervisor I prepare and maintain records, forms, and reports on a daily basic. i supervise, instruct, train and ensure the safety of all assigned officers. I also assist in counting, feeding, and supervising offenders and different work areas. I respond to emergencies situation. I also shakedown cells and common areas on unit. I preform pat and strip searches of offender. I am responsible.

Education

Associate of Science - Criminal Justice

Ashworth College
Norcross, GA
08.2024

Skills

  • Quality Assurance
  • Data Management
  • Customer Relations
  • Active Listening
  • Multitasking
  • Microsoft Office
  • Computer Skills

Timeline

Lieutenant of Correctional Officers

TDCJ
10.2022 - Current

Warehouse Worker

Amazon
01.2022 - 10.2022

Backroom Coordinator

Homegood's
07.2021 - 01.2022

Assistant Manager

Burger King
10.2020 - 07.2021

Lieutenant of Correctional Officer

TDCJ
04.2015 - 10.2020

Sergeant of Correctional Officer

TDCJ
09.2011 - 04.2015

Associate of Science - Criminal Justice

Ashworth College
April Giddens