Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

April Gray

Indianola,IA

Summary

Versatile administrative professional with extensive experience in retail and corporate settings. Strong capabilities in customer engagement, inventory management, and team support. Dedicated to utilizing organizational skills and attention to detail to contribute to team success and operational excellence.

Overview

27
27
years of professional experience

Work History

Retail Sales Associate

Learning Post and Toys
Urbandale, IA
03.2021 - Current
  • Customer service, answering the phone, cashier, assisted customers in locating items that matched their needs, designed and executed product displays to enhance visual appeal and drive sales, managed inventory and ensured accurate merchandise counts both in warehouse and on sales floor, pricing incoming items
  • Processed sales transactions accurately using point-of-sale systems.
  • Assisted customers in selecting toys and educational materials for children.
  • Maintained organized displays to enhance the customer shopping experience.

Administrative Assistant

Architectural Wall Systems
West Des Moines, IA
03.2004 - 05.2010
  • Supported office communications and coordinated schedules for design teams.
  • Helped prepare presentations and reports for client meetings.
  • Sorted project documentation and kept filing systems accurate.
  • Answered incoming customer and employee calls, directing each to appropriate office or field employee.
  • Maintained inventory of office supplies and ordered materials as needed.

Accounts Receivable Clerk

Barker Company Ltd.
Keosauqua, IA
07.1999 - 03.2004
  • Processed incoming payments and recorded transactions accurately.
  • Processed customer orders, ensuring accurate sales tax and freight charges, printed and mailed invoices, and allocated customer payments to corresponding invoices and accounts.
  • Managed customer account inquiries and resolved payment discrepancies.
  • Maintained detailed records of accounts receivable and client interactions.

Education

High School Diploma -

Indianola High School
Indianola, IA

Skills

  • Retail operations
  • Point-of-sale transactions
  • Inventory audits
  • Stock replenishment
  • Sales reporting
  • Product merchandising
  • Customer engagement
  • Customer communication
  • Time management
  • Organizational skills
  • Teamwork
  • Cash register operation

Affiliations

  • Volunteered at elementary school as teacher assistant

Timeline

Retail Sales Associate

Learning Post and Toys
03.2021 - Current

Administrative Assistant

Architectural Wall Systems
03.2004 - 05.2010

Accounts Receivable Clerk

Barker Company Ltd.
07.1999 - 03.2004

High School Diploma -

Indianola High School
April Gray