April Green
Charlotte,NC
Summary
Experienced and enthusiastic Consultant with track record of success across a wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects of operations, strategy and finance.
Overview
25
25
years of professional experience
Work History
Lead Business Execution Consultant
Wells Fargo
01.2022 - Current
- Initiated and moderated cross-functional sessions with stakeholders to develop guidelines, drive collaboration, and address operational implications, resulting in a 25% increase in project alignment and a 20% reduction in implementation delays
- Engineered the recharacterization of approved Epics and user stories, leveraging agile methodologies to streamline development workflows and enhance cross-functional collaboration; delivered a 15% increase in sprint velocity and on-time project delivery, UAT testing and Portfolio management
- Led Sprint planning meetings to strategize planning release updates, resulting in a 25% improvement in on-time deliveries and a 30% increase in user satisfaction scores, leading to a 10% growth in monthly recurring revenue
- Orchestrated the development of 20+ complex Excel spreadsheets for business intelligence reporting, streamlining data analysis processes and increasing reporting accuracy by 25% within the finance industry.
Senior Mortgage Underwriter/Technical Writer
Guaranteed Rate
11.2021 - 11.2022
- Improved loan approval rates by meticulously reviewing and verifying application documentation
- Implemented efficiency improvements in workflow processes, resulting in reduced turnaround times for mortgage approvals
- Provided comprehensive explanations of loan terms and conditions to clients, ensuring full understanding before finalizing agreements
- Demonstrated sound decision-making skills when assessing borrower eligibility based on financial stability, creditworthiness, and collateral value.
Sr. Mortgage Underwriter
Intercontinental Capital Group
03.2020 - 11.2021
- Improved loan approval rates by meticulously reviewing and verifying application documentation
- Reduced processing time for mortgage applications through diligent management of underwriting tasks
- Ensured regulatory compliance by maintaining up-to-date knowledge of industry guidelines and standards
- Collaborated with loan officers to clarify applicant information and expedite the underwriting process
- Increased customer satisfaction by providing timely feedback on application status and addressing potential issues promptly.
Loan Closing/Fraud risk
JP Morgan
01.1999 - 06.2020
- Reduced fraud instances by implementing advanced data analysis techniques and monitoring patterns
- Enhanced risk management strategies for increased company security and reduced financial losses
- Collaborated with cross-functional teams to develop comprehensive fraud prevention plans
- Detected fraudulent activities by conducting thorough investigations and analyzing transactional data.
Syndication Loan Analyst
Crescent Bank
03.2019 - 03.2020
- Ensured compliance with regulatory standards by diligently reviewing documentation and loan data
- Learned new skills quickly and applied them to daily tasks, improving efficiency and productivity
- Improved loan approval process by conducting thorough credit analysis and risk assessments
- Streamlined loan application procedures for enhanced client satisfaction and faster processing times.
Loan Servicing Specialist/Loan Processor
Premium Mortgage
03.2017 - 03.2019
- Improved loan processing efficiency by streamlining documentation and workflow procedures
- Reduced loan delinquency rates by implementing effective communication strategies with borrowers
- Enhanced customer satisfaction through timely resolution of loan servicing issues
- Collaborated with cross-functional teams to ensure seamless loan origination and closing processes.
Mortgage Loan Processor
ESL Federal Credit Union
03.2016 - 03.2017
- Improved loan processing time by streamlining the application review process and enhancing communication with clients
- Assisted underwriters in approving loans by verifying financial information and ensuring accurate documentation
- Reduced loan application errors by implementing a thorough quality control process for all submitted applications
- Enhanced client satisfaction by providing timely updates on their mortgage loan status and addressing concerns promptly.
Mortgage Loan Processor
Paychex, Inc
03.2012 - 03.2016
- Enhanced business efficiency by identifying trends and patterns in complex datasets
- Streamlined data processing for faster results by implementing advanced analytics tools
- Improved decision-making processes with accurate data analysis and visualization techniques
- Developed custom algorithms to optimize data mining, increasing the effectiveness of analytical insights.
Underwriting Analyst II
Wells Fargo, Inc
06.2010 - 03.2012
- Reviewed credit reports, financial statements, and transactions to verify accuracy and completeness
- Improved department efficiency by 20% by developing file management systems and spreadsheets to manage loan review
- Reviewed sales contracts, appraisals, titles, and deeds to effectively underwrite real estate loans
- Modified loan requests to determine the best type of loan program for each potential borrower
- Analyzed data to identify opportunities for improvement while conducted research, writing, and editing of information from multiple sources and presented results.
Education
Edison Technical and Occupational Education School
06.1996
Skills
- Timeline Development
- Management Coaching
- Best Practices Implementation
- Operations Analysis
- Agile
- Organizational Skills
- Bookkeeping
- Product Life Cycle Management
Timeline
Lead Business Execution Consultant
Wells Fargo
01.2022 - Current
Senior Mortgage Underwriter/Technical Writer
Guaranteed Rate
11.2021 - 11.2022
Sr. Mortgage Underwriter
Intercontinental Capital Group
03.2020 - 11.2021
Syndication Loan Analyst
Crescent Bank
03.2019 - 03.2020
Loan Servicing Specialist/Loan Processor
Premium Mortgage
03.2017 - 03.2019
Mortgage Loan Processor
ESL Federal Credit Union
03.2016 - 03.2017
Mortgage Loan Processor
Paychex, Inc
03.2012 - 03.2016
Underwriting Analyst II
Wells Fargo, Inc
06.2010 - 03.2012
Loan Closing/Fraud risk
JP Morgan
01.1999 - 06.2020
Edison Technical and Occupational Education School