April Griesinger
Toledo,OH
Summary
Adept at fostering relationships and enhancing customer experiences, I leveraged my negotiation and activities planning skills at Swanton Valley Rehabilitation to significantly improve resident engagement. My proven track record in attendance record-keeping and flexibility, honed across diverse roles, including a pivotal position at Uniq Cannabis, underscores my commitment to excellence and adaptability in fast-paced environments. Creative individual with exceptional background spent in the customer service industry. Engaging demeanor to work with people of different cultures and personalities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Activity Aide
Swanton Valley Rehabilitation
02.2024 - Current
- Visited with residents to enhance sensory stimulation and reality orientation and meet individual needs as outlined in activity care plan.
- Facilitated community outings for groups of residents, providing opportunities for social integration within the broader community setting.
- Promoted mental stimulation for residents with memory-focused activities such as puzzles and trivia contests.
- Enhanced resident engagement by organizing and leading daily activities tailored to their interests and abilities.
Budtender
Uniq Cannabis
08.2023 - 12.2023
- Checked guests' photo identification for validity and age requirements.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
- Restocked supplies and arranged displays.
Sub Clerical/Para
Toledo Public Schools
08.2022 - 05.2023
- Processed student registrations and withdrawals.
- Answered multi-line telephones and greeted visitors and parents to facilitate office operations.
- Maintained an up-to-date database of student records, safeguarding confidential information while providing easy access when needed.
- Performed clerical and administrative support duties to optimize workflow procedures.
- Managed school calendar and scheduling, ensuring timely communication with parents, teachers, and administrators.
Order Fulfillment Associate
Amazon
02.2022 - 07.2022
- Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
- Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
Production Worker/Forklift Operator
Mobis North America, LLC
04.2011 - 10.2016
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Inspected and adjusted work performed to meet expectations.
- Inspected final products to assess compliance with quality standards and established tolerances.
Production Worker
Advanced Temporary Services
02.2011 - 07.2011
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Assembled and tested various products to meet production requirements and quality control standards.
- Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
Homemaker
Stay At Home Mom
11.2008 - 02.2011
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma -
E. L Bowsher
06.2002
Skills
- Patience and Tolerance
- Attendance record-keeping
- Relationship Building
- Activities supervision
- Activities Planning
- Customer Service
- Flexibility
- Documentation skills
- Negotiation
Timeline
Activity Aide
Swanton Valley Rehabilitation
02.2024 - Current
Budtender
Uniq Cannabis
08.2023 - 12.2023
Sub Clerical/Para
Toledo Public Schools
08.2022 - 05.2023
Order Fulfillment Associate
Amazon
02.2022 - 07.2022
Production Worker/Forklift Operator
Mobis North America, LLC
04.2011 - 10.2016
Production Worker
Advanced Temporary Services
02.2011 - 07.2011
Homemaker
Stay At Home Mom
11.2008 - 02.2011
High School Diploma -
E. L Bowsher
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