april guzman
Newark,CA
Summary
Proven team collaborator and adept at warehouse safety, I enhanced customer loyalty and operational efficiency at FedEx by leveraging heavy lifting and package unloading skills. Excelled in building customer relationships, ensuring financial transaction accuracy, and promoting merchandise, leading to a significant increase in repeat business.
Overview
2
2
years of professional experience
Work History
Package Handler
FedEx
04.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
Sales Associates
Spencer’s Gifts LLC
11.2022 - 03.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
Education
GED - General Studies
Newark Memorial High School
39375 Cedar Blvd, Newark05.2024
Skills
- Heavy lifting
- Team collaboration
- Warehouse safety
- Package unloading
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Package Handler
FedEx
04.2023 - Current
Sales Associates
Spencer’s Gifts LLC
11.2022 - 03.2023
GED - General Studies
Newark Memorial High School