April Halbert
Coquille
Summary
Experienced in customer service with a background in maintaining client relationships and providing exceptional support throughout various transactions. Demonstrated ability to adhere to health codes and safety guidelines while effectively managing food preparation and service tasks. Proven skills in communication and problem-solving, ensuring customer satisfaction by addressing inquiries and concerns promptly. Familiar with cash handling processes and proficient in using POS systems for accurate transaction processing.
Overview
10
10
years of professional experience
Work History
Real Estate Broker
Johnson Group Real Estate
Myrtle Point
02.2025 - Current
- Maintained relationships with current and prospective clients by providing exceptional customer service throughout the transaction process.
- Developed and implemented marketing strategies to promote the sale of residential properties.
- Utilized advanced technology tools such as online marketing platforms or customer relationship management software systems in order facilitate efficient workflow processes.
- Negotiated offers between buyers and sellers in order to reach an agreement on price and terms of sale.
- Actively participated in networking events as well as community activities such as homebuyer seminars or workshops in order to increase visibility within the industry.
- Advised clients on how best to price their property in order to maximize profits while still appealing to potential buyers.
Waitress/Assistant Bartender
Billy Smoothboars
Bandon
11.2023 - Current
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
- Assisted other wait staff members in times of heavy customer traffic.
- Answered questions about menu items, ingredients, and pricing.
- Greeted customers and provided menus.
- Served alcoholic beverages responsibly in accordance with state laws.
- Provided accurate change for cash transactions using a cash register system.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Replenished beverages when necessary.
- Performed basic math calculations when computing bills for customers' meals.
- Processed payments accurately using cash registers or POS systems.
- Checked back with customers throughout meal service to ensure satisfaction.
- Assisted in seating guests at tables or booths.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Prepared checks accurately and processed payments promptly.
- Enforced safety guidelines for employees and patrons of the restaurant.
House Cleaner
Multiple people in Coos County
Coos Bay
01.2015 - Current
- Emptied wastebaskets and replaced liners.
- Washed windows inside and outside as needed.
- Scrubbed walls with appropriate cleaning solutions to remove marks or stains.
- Assisted customers in selecting appropriate cleaning products for specific tasks.
- Provided additional services upon request by customers such as laundry washing, folding, ironing or pet care.
- Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.
- Disinfected kitchen utensils like cutting boards and knives after use.
- Polished metal fixtures in kitchen and bathroom areas.
- Swept, mopped, vacuumed and polished floors of all types.
- Sanitized doorknobs, light switches and other frequently touched surfaces.
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
- Cleansed kitchen appliances such as microwaves, stoves, dishwashers.
- Cleaned homes following specific and detailed protocols and requests.
- Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
Education
Real Estate License - Real Estate
CE Shop
Online06-2024
Certificate of Technical Studies - Medical Transcription/Medical Clerical
Southwestern Oregon Community College
Coos Bay, OR06-2008
Skills
- Real estate marketing
- Client relationship management
- Property valuation
- Transaction processing
- Effective communication
- Customer service
- Property management
- Real estate broker licensed in Oregon
- Current Food Handlers
- Current OLCC certification
Timeline
Real Estate Broker
Johnson Group Real Estate
02.2025 - Current
Waitress/Assistant Bartender
Billy Smoothboars
11.2023 - Current
House Cleaner
Multiple people in Coos County
01.2015 - Current
Real Estate License - Real Estate
CE Shop
Certificate of Technical Studies - Medical Transcription/Medical Clerical
Southwestern Oregon Community College