April Hall
Frankfort,KY
Summary
I have 10+ years of experience, including as Shift Supervisor and as a Shift Manager in the restaurant industry. Most recently, I have been working as a Supervisor at Heritage Assets DBA Hardee's since February 2018. My skills and experiences include: inventory management, supervising staff of 10-16 people per shift, controlling food cost/labor and maintaining great customer service relations with guests. I’m currently in the process of getting my GED.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Supervisor
Heritage Assets DBA Hardee's
02.2017 - Current
- Supervised food preparation and serving workers. Collected and balanced cash receipts at the end of the day or shift. Resolved customer complaints regarding food or service. Trained workers in food preparation. Trained workers in safety and sanitation procedures. Trained workers in food service. Ensured quick, efficient service. Promoted friendly customer service. Upheld company image and quality customer experience. Ensured that federal regulations regarding cleanliness and food preparation were met. Upheld company standards for food quality and service. Managed food inventory.
Shift Manager
Fazoli's
05.2014 - 11.2016
- Supervised food preparation and serving workers. Collected and balanced cash receipts at the end of the day or shift. Resolved customer complaints regarding food or service. Trained workers in food preparation. Trained workers in safety and sanitation procedures. Trained workers in food service. Ensured quick, efficient service. Promoted friendly customer service. Upheld company image and quality customer experience. Ensured that federal regulations regarding cleanliness and food preparation were met. Upheld company standards for food quality and service. Managed food inventory.
Assistant Manager
Arbys Resturant
04.2010 - 02.2014
Opening, food cost,quality control, truck orders, scheduling
Education
GED - General Studies
Thornhill Education Center
Frankfort, KYSkills
Customer Service, Imaging, Inventory Management, Quality, Quick, Safety
- Training and mentoring
- Goal oriented
- Customer service
- Attention to detail
Certification
ServSafe
Timeline
Supervisor
Heritage Assets DBA Hardee's
02.2017 - Current
Shift Manager
Fazoli's
05.2014 - 11.2016
Assistant Manager
Arbys Resturant
04.2010 - 02.2014
GED - General Studies
Thornhill Education Center