April Hammonds
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple priorities with a positive attitude and accuracy. Possesses excellent communication, problem-solving and interpersonal skills.
Overview
13
13
years of professional experience
Work History
Lead Career & College Advisor
Central Carolina Community College
03.2020 - Current
- Manage all aspects of Career and College Program (CCP) program at Jordan Matthews High School, Chatham Charter School in accordance to State policy
- Maintain accurate records of student interactions, tracking progress towards degree completion and monitoring academic standing.
- Participate in any school related activities in which CCP pathways can be promoted (e.g. Parent Nights).
- Work in collaboration with the Bookstore to purchase and manage Course materials for Students each Semester
- Engage students, counselors, faculty, parents and all stakeholders in information sessions related to college success and CCP advising sessions on related topics.
- Serve on Academic Policy Committee and ACA Advisory Committee at CCCC
- Encourage and support College activities, policies, procedures, and philosophies.
- Evaluate transfer credits and assist students with course selection for seamless transition into the institution of their choice
- Continuously update professional knowledge by attending relevant conferences or training programs.
- Organize orientation sessions for incoming students, ensuring a smooth adjustment to the college environment.
- Develop strong relationships with advisees through consistent communication channels such as email, Remind, or one-on-one meetings.
- Assist students in developing educational plans for timely graduation and career goals.
- Enhance student success by providing personalized academic advising and support.
- Serve as a liaison between students and administration, addressing concerns or issues related to academic success.
- Assist the Director of Secondary Partnerships on updating program materials, assisting with onboarding new hires, reporting, filling in as needed for the Director of Secondary Partnerships
- Build Schedule sheets for seated courses for Chatham County ensuring courses are following State policy and requirements for FTE.
Assistant Director of Intercultural Initiatives
NC State University
01.2018 - 03.2020
- Develop and conduct awareness and training workshops for Students, Faculty, campus and community partners
- Facilitate community dialogues centered around issues of social justice, diversity and inclusion
- Evaluated and restructured the Peer Mentoring initiative
- Utilized learning outcomes and assessment to evaluate yearly programming initiatives
- Assisted with recruitment, training, and evaluation of Multicultural Student Volunteer ambassadors
- Developed intercultural engagement initiatives throughout the academic year for students, faculty, and the community at large.
- Coordinate recruitment, programming, assessment and student support for the Native Space Living/Learning Community in collaboration with University Housing
- Implemented effective conflict resolution strategies for resolving issues among Student organizations housed under Multicultural Student Affairs.
- Developed strong relationships with College partners to enhance educational opportunities for students.
- Planned and executed successful special events, such Multicultural Student Graduation Celebration, Open House events, Cross Campus Heritage and History Month celebrations, Annual Native American Powwow, Multicultural leadership conference for Student Leaders, International Student festival, etc.
- Served as Faculty advisor for the Native American Student Association, Student Mentor Association, Multicultural Leaders Collaborative, and First-Generation Student Organization (FiRST)
- Managed State and Student Fee ledger accounts as pertains to the department and student organization accounts.
- Oversaw the recruitment, onboarding process, and supervision for Work-Study Undergraduate Student coordinators and Graduate Intern to maintain a high-quality student staff.
- Created and updated records and files to maintain document compliance within the Office of Institutional Equity and Diversity.
Career and College Advisor
Central Carolina Community College
07.2014 - 01.2018
- Oversaw the Career and College Promise program at Northwood High School
- Provided direct support for students taking Community College Courses including but not limited to Academic advising, grade check-ins, Blackboard training, etc
- Maintained partnerships between Chatham County Schools and Central Carolina Community College
- Conducted Classroom presentations to increase awareness of the Career and College Promise program
- Advised students individually and in groups on academic programs for individual interests.
- Increased program enrollment from less than 5% to 31% at Northwood High School.
Instructor
Central Carolina Community College
08.2016 - 12.2016
- Online Adjunct Instructor for an Academic Success & Skills course, ACA 115.
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Boosted student performance by providing individualized support and targeted feedback.
- Reviewed class and student records to identify improvement opportunities.
Sales Associate
American Eagle Outfitters
03.2013 - 09.2014
- Served as Lead Cashier and Stylist
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Personal Assistant
Sun Labs USA FIPA
08.2013 - 06.2014
- Coordinated events and functions with attention to detail ensuring successful execution.
- Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
- Planned Activities for the Family.
- Oversaw personal and professional calendars and coordinated appointments for future events.
Counselor
Town of Chapel Hill
06.2013 - 08.2013
- Supervised over 60 Middle school students during an eight-week Summer Camp
- Planned field trips and guest speakers for camp participants
- Created an Early Thinkers College Workshop Series
- Implemented a Girls Talk chapter to assist young girls with Self-Confidence and skills to deal with young teenage years.
- Collaborated with fellow counselors to develop innovative ideas for program improvement.
- Managed daily operations of the youth summer camp, ensuring smooth program delivery.
Program Assistant
Town of Chapel Hill
04.2013 - 06.2013
- Fostered relationships with first-generation and minority students to introduce various college and career aspirations.
- Enhanced student engagement by incorporating hands-on activities and group projects in after-school programs.
- Supported the academic success of students by providing homework assistance and study tips.
College Advisor
University of North Carolina at Chapel Hill
06.2011 - 04.2013
- Assisted high school students and their families on admissions information, financial aid, and the college search process through one-on-one, classroom, and after-school meetings
- Encouraged parental involvement by hosting informational events tailored towards understanding the college admission process.
- Established and maintained working relationships with administrators, faculty, and staff at Hugh M Cummings High School and Graham High School
- Planned college access events within the Alamance-Burlington Central Office and the GEAR-Up Program.
- Enhanced college application processes for students through comprehensive workshops on essay writing, financial aid, and scholarship opportunities.
Education
Graduate Certificate - Sociology
Grand Canyon University
Phoenix, AZ2021
MASTER OF SCIENCE - Higher Education, Leadership for Student Success
WALDEN UNIVERSITY
01.2018
BACHELOR OF ARTS - Sociology
UNIVERSITY OF NORTH CAROLINA AT CHAPEL HILL
05.2011
Skills
- Attention to Detail
- Multicultural Competence
- Service-orientated attitude
- Collaborative Approach
- Student Advocacy
- Academic advising
- Critical Thinking
- Relationship Development
- Decision-Making
- Student Records Management
- Academic Support
- Policy and procedure improvements
Timeline
Lead Career & College Advisor
Central Carolina Community College
03.2020 - Current
Assistant Director of Intercultural Initiatives
NC State University
01.2018 - 03.2020
Instructor
Central Carolina Community College
08.2016 - 12.2016
Career and College Advisor
Central Carolina Community College
07.2014 - 01.2018
Personal Assistant
Sun Labs USA FIPA
08.2013 - 06.2014
Counselor
Town of Chapel Hill
06.2013 - 08.2013
Program Assistant
Town of Chapel Hill
04.2013 - 06.2013
Sales Associate
American Eagle Outfitters
03.2013 - 09.2014
College Advisor
University of North Carolina at Chapel Hill
06.2011 - 04.2013
Graduate Certificate - Sociology
Grand Canyon University
MASTER OF SCIENCE - Higher Education, Leadership for Student Success
WALDEN UNIVERSITY
BACHELOR OF ARTS - Sociology
UNIVERSITY OF NORTH CAROLINA AT CHAPEL HILL