April Harmon
Elizabethton,TN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
BOS
Amedisys Hospice
10.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Developed and maintained courteous and effective working relationships.
- Strengthened communication skills through regular interactions with others.
Dialysis Technician
Fresinius Kidney Care
03.2023 - 09.2023
- Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
- Set up and operated dialysis machines for patients receiving treatment for kidney failure.
- Cleaned and connected fistulas, grafts and catheters to prevent infection.
- Maintained a clean and safe environment through diligent adherence to infection control protocols.
- Enhanced workflow efficiency with thorough machine maintenance, troubleshooting issues promptly to minimize downtime.
- Facilitated smoother operations by maintaining dialysis equipment in optimal condition.
- Cleaned and sterilized instruments, equipment and surfaces.
Medical Assistant
Heartland Women’s Health Care
08.2007 - 10.2021
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Oriented and trained new staff on proper procedures and policies.
Education
No Degree - General Studies
John A Logan College
Carterville, ILNo Degree - EMT
John A Logan College
Carterville, ILHigh School Diploma -
Marion High School
Marion, IL05-1990
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Multitasking
- Excellent communication
- Calm under pressure
- Active listening
- Verbal communication
Timeline
BOS
Amedisys Hospice
10.2023 - Current
Dialysis Technician
Fresinius Kidney Care
03.2023 - 09.2023
Medical Assistant
Heartland Women’s Health Care
08.2007 - 10.2021
No Degree - General Studies
John A Logan College
No Degree - EMT
John A Logan College
High School Diploma -
Marion High School
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