Kimberly Gabriel
Bainbridge,GA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
26
26
years of professional experience
Work History
BOS
Primary Care of Southwest Georgia
Bainbridge , MI
05.2025 - Current
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
DME SPECIALIST
Bainbridge pharmacy
Bainbridge , GA
05.2017 - 05.2025
- Communicated with patients to gather prescription details and medical conditions, facilitating consultations with pharmacists to ensure appropriate care.
- Established and maintained patient profiles, updating organizational database with current information.
- Located and processed ready prescriptions to customers, distributed medication information documentation and facilitated medication consultations.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Supported pharmacists with day-to-day activities and pharmacy office management functions.
- Boosted sales and delivered outstanding customer service by assisting customers with pharmacy services, product questions and general store information.
- Enhanced customer service and increased sales by providing assistance with pharmacy services, addressing product inquiries, and offering general store information.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Customer Service Lead
Winn Dixie
Bainbridge, USA
04.2000 - 05.2017
- Promoted to team lead of customer service for displaying outstanding enthusiasm and remaining calm in extremely trying situations.
- Supervised daily customer service operations, guiding staff to enhance service quality and streamline processes.
- Trained, oversaw and mentored new team members to strengthen performance and job expertise.
- Earned promotion to team lead of customer service for demonstrating exceptional enthusiasm and maintaining composure in high-pressure situations.
- Resolved customer service issues by applying company processes and policies, ensuring timely updates to customers.
Education
Associate Degree - Computer Graphics
Keiser University
Tallahassee, FLSkills
- Patient management
- Customer verification
- Database updating
- Record management
- Microsoft Office
- Customer support
- Customer service
- Process improvement
- Team leadership
- Teamwork and Collaboration
- Conflict resolution
- Problem solving
- Attention to detail
- Time management
- Organized
- Communication skills
Timeline
BOS
Primary Care of Southwest Georgia
05.2025 - Current
DME SPECIALIST
Bainbridge pharmacy
05.2017 - 05.2025
Customer Service Lead
Winn Dixie
04.2000 - 05.2017
Associate Degree - Computer Graphics
Keiser University