April Hernandez
Manteca,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Quality Control Technician
Powermatic
Livermore, CA
10.2024 - Current
- Maintained quality documentation and records for conformance with relevant standards.
- Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Enhanced product quality by conducting comprehensive inspections and identifying defects in a timely manner.
Delivery Driver
Delivered Usa
Livermore, CA
05.2022 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Inventory Specialist
Performance Food Group Co
Livermore, CA
06.2023 - 10.2023
- Performed data entry and completed proper paperwork.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.
- Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
Inventory Control Specialist
DHL Supply Chain
Livermore, CA
11.2020 - 03.2022
- Used equipment like forklifts and pallet jacks to move inventory.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Conducted periodic cycle counts to verify inventory accuracy, identifying discrepancies early on to mitigate potential issues.
- Completed physical inventory counts each month.
- Completed daily cycle counts to maintain accuracy of records.
- Audited and corrected discrepancies in inventory numbers.
Inbound and Outbound Warehouse Associate
XPO Logistics
Stockton
02.2019 - 03.2020
- Checked inventory and selected products from specific locations based upon availability.
- Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
Customer Service Representative
Fred Loya Insurance
Stockton, CA
03.2014 - 10.2019
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Auditor
ThyssenKrupp Materials NA
Livermore, CA
04.2017 - 10.2018
- Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
- Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
- Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
Skills
- Time management skills
- Order picking and processing
- Stocking and Inventory
- Quality Assurance
- Documentation And Reporting
- Product inspection
- Attention to detail precision
- Packaging inspection
Timeline
Quality Control Technician
Powermatic
10.2024 - Current
Inventory Specialist
Performance Food Group Co
06.2023 - 10.2023
Delivery Driver
Delivered Usa
05.2022 - Current
Inventory Control Specialist
DHL Supply Chain
11.2020 - 03.2022
Inbound and Outbound Warehouse Associate
XPO Logistics
02.2019 - 03.2020
Auditor
ThyssenKrupp Materials NA
04.2017 - 10.2018
Customer Service Representative
Fred Loya Insurance
03.2014 - 10.2019