April Hoke
Gainesville,FL
Summary
Experienced with precision waxing techniques to ensure client comfort and satisfaction. Utilizes advanced methods to achieve smooth, long-lasting results. Knowledge of maintaining clean, sanitized workspace to promote client trust and safety.
Professional kitchen worker with strong culinary skills and expertise in food preparation and safety. Proven ability to thrive in fast-paced environments while maintaining high standards of quality and cleanliness. Adept at collaborating with team members to ensure smooth operations and consistently delivering top-notch results. Flexible and dependable, known for adapting to changing needs and supporting team success.
Overview
7
7
years of professional experience
Work History
Wax Specialist Aesthetician
Go To Brazils Waxing Center
Gainesville, FL
08.2023 - Current
- Delivered high-quality waxing services while ensuring client comfort and satisfaction.
- Educated clients on post-wax care for improved results and long-term skin health.
- Developed and implemented sanitation protocols to ensure safety and cleanliness in service areas.
- Assisted in training new staff on waxing techniques and customer service best practices. Maintained monthly evaluations on technicians.
- Developed strong client relationships through effective communication skills and empathetic listening during consultations.
- Maintained clean and sanitary workspace.
Patient Transportation/ Shift Leader
St. Jospeh Hospital
Tampa, FL
08.2020 - 08.2022
- Trained new staff on procedures, fostering a culture of compliance and excellence.
- Implemented process improvements, reducing wait times and increasing patient satisfaction.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Excelled in a fast-paced environment by multitasking effectively, managing multiple patient transportation requests simultaneously while maintaining high levels of accuracy and professionalism.
- Coordinated patient transportation services for appointments or procedures, minimizing delays and ensuring timely access to care.
Line Server
Qdoba Mexican Eats
Riverview, FL
08.2018 - 02.2022
- Prepared and assembled food items according to standardized recipes and portion sizes.
- Maintained cleanliness and organization of workstations to ensure efficient service flow.
- Provided exceptional customer service by addressing inquiries and accommodating special requests.
- Operated kitchen equipment safely while adhering to health and safety regulations.
- Collaborated with team members to optimize service speed during peak hours.
- Assisted in training new staff on food preparation techniques and customer interaction protocols.
- Utilized point-of-sale system for accurate order processing and payment handling.
Kitchen Crew Member/ Trainer
Chick-fil-A
Riverview, FL
10.2020 - 01.2022
- Prepared food items following standardized recipes and safety protocols
- Operated kitchen equipment efficiently to support fast-paced service
- Collaborated with team members to achieve high customer satisfaction levels
- Assisted in training new staff on food preparation procedures
- Adapted quickly to changing demands during peak service hours
- Made food according to standard recipes with requested changes for customer satisfaction.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Demonstrated versatility by performing various roles within the kitchen crew as needed, fostering adaptability and flexibility among team members.
- Provided exceptional customer service by promptly addressing concerns and ensuring accurate order fulfillment.
- Collaborated with front-of-house staff to ensure seamless coordination between kitchen and dining areas, enhancing the overall customer experience.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained a high level of personal hygiene, contributing to the cleanliness of the kitchen environment.
Education
Health Sciences
Hillsborough Community College
Tampa, FLFull Facial Specialist - Aesthetician
Angel Nail Academy
St. Petersburg, FL07.2022
Skills
- Excellent customer service
- Hygiene and cleanliness
- Professionalism and ethics
- Sales and upselling
- Continuing education
- Proper sanitation practices
- Safe food handling
- Motivational attitude
- Reliability and punctuality
- Goal setting and achievement
- Strong work ethic
- Safe patient transportation
Timeline
Wax Specialist Aesthetician
Go To Brazils Waxing Center
08.2023 - Current
Kitchen Crew Member/ Trainer
Chick-fil-A
10.2020 - 01.2022
Patient Transportation/ Shift Leader
St. Jospeh Hospital
08.2020 - 08.2022
Line Server
Qdoba Mexican Eats
08.2018 - 02.2022
Health Sciences
Hillsborough Community College
Full Facial Specialist - Aesthetician
Angel Nail Academy