April Howell
Crystal River,FL
Summary
Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Experienced in delivering guidance and education on various topics such as academics, behavior management and technology.
Overview
11
11
years of professional experience
Work History
Team Lead/Department Manager
Walmart
12.2014 - 06.2023
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Communicated with managers of other departments to maintain transparency.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Created and enforced department policies, procedures and standards to establish productivity and quality.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Defined clear targets and objectives and communicated to other team members.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Food and Beverage Server
Walt Disney World Resort
01.2012 - 11.2014
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Remained focused, calm and professional during peak rush hours.
- Adhered to health and safety standards while handling food and beverages.
- Greeted guests warmly to foster welcoming environment.
- Anticipated customer needs and responded accordingly to increase customer satisfaction.
- Used point-of-sale systems and completed end-of-shift paperwork accurately.
- Served food and beverages promptly with focused attention to customer needs.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Associate of Science - Early Childhood Education
College of Central Florida
Ocala, FL12.2019
Skills
- Goals and Performance
- Team Motivation
- Articulate Communication Skills
- Team Bonding
- Team Discipline Management
- Coaching and Training
- Verbal and Written Communication
- Creativity and Flexibility
- Strategic Planning
- Motivational Leadership
- Microsoft Office
- Organization and Prioritization
Volunteering
Pop Warner Cheerleading Coach - 2007-2023
- Communicate the goals of the season.
- Team building.
- Teach communication skills.
- Use disciplinary actions to correct poor choices.
- Choreograph and teach routines to complete at local and regional competitions.
Timeline
Team Lead/Department Manager
Walmart
12.2014 - 06.2023
Food and Beverage Server
Walt Disney World Resort
01.2012 - 11.2014
Associate of Science - Early Childhood Education
College of Central Florida