April Hutchinson
Valley,AL
Summary
Spirited Coach committed to inspiring personal drive and self-confidence through motivational training and skills development. Employs example-based instruction style to build trust as hands-on leader and guarantee safety of activities. Believes in open, constructive communication between staff and team to set clear goals and build vision of excellence. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
Advisor Coach
Concentrix
06.2020 - Current
- Enhanced client satisfaction by providing personalized coaching sessions tailored to individual needs and goals.
- Developed comprehensive coaching programs for clients, resulting in improved performance and growth.
- Facilitated workshops and seminars on various topics, promoting personal development and professional growth among participants.
- Provided guidance on goal setting, time management, and stress reduction, enabling clients to lead more balanced lives.
- Collaborated with other professionals to offer a diverse range of services and expertise to clients.
- Adapted coaching style according to each client's needs while maintaining a consistent level of professionalism throughout all interactions.
- Collaborated with other coaches to create and execute game plans.
- Provided exceptional customer service, addressing client inquiries promptly and professionally.
- Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.
- Facilitated communication and collaboration between departments to help business function smoothly.
- Conducted workplace compliance training to reduce liability risks and operate effectively.
Cashier
McDonald's
09.2019 - 06.2020
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Quality Control Inspector
Ajin USA
02.2018 - 08.2018
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Enhanced production efficiency by implementing standardized inspection processes and procedures.
- Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
- Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
- Ensured the accuracy of measurement tools and equipment by performing regular calibration checks and maintenance.
- Streamlined the inspection process, resulting in quicker identification of defects and faster corrective actions.
- Conducted comprehensive training sessions for new inspectors, enhancing their understanding of company quality standards and best practices.
Cook
Steak N Shake Restaurant
12.2017 - 06.2018
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
Quality Control Inspector
Mando
02.2015 - 12.2015
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Enhanced production efficiency by implementing standardized inspection processes and procedures.
- Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
- Ensured the accuracy of measurement tools and equipment by performing regular calibration checks and maintenance.
- Supported continuous improvement initiatives by analyzing inspection data and recommending process adjustments for optimal quality control.
- Streamlined the inspection process, resulting in quicker identification of defects and faster corrective actions.
- Collaborated with cross-functional teams to develop effective quality control strategies that improved overall product performance.
Delivery Driver
Dominos's Pizza
06.2010 - 08.2014
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Streamlined delivery operations by collaborating with team members to develop efficient processes and procedures.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Education
BBA - Business Administration And Management
Strayer University
Washington, DC12.2025
High School Diploma -
Valley High School
Valley, AL05.1999
Skills
- Goal Setting
- Assertiveness
- Leadership Development
- Motivational Techniques
- Accountability
- Team Building
- Stress Management
- Problem Solving
- Adaptability
- Active Listening
- Teamwork and Collaboration
Timeline
Advisor Coach
Concentrix
06.2020 - Current
Cashier
McDonald's
09.2019 - 06.2020
Quality Control Inspector
Ajin USA
02.2018 - 08.2018
Cook
Steak N Shake Restaurant
12.2017 - 06.2018
Quality Control Inspector
Mando
02.2015 - 12.2015
Delivery Driver
Dominos's Pizza
06.2010 - 08.2014
BBA - Business Administration And Management
Strayer University
High School Diploma -
Valley High School