Summary
Overview
Work History
Education
Skills
References
Timeline
April Jackson

April Jackson

Charleston,WV

Summary

Experienced in quality management, specializing in HEDIS, CAHPS, and NCQA. Consistently achieve successful business growth and demonstrate strong management proficiency. Expertise lies in executing value-based care programs and driving team transformations through effective education and motivation. Firmly believe in the power of effective team leadership, hands-on management, and maintaining firm ethical standards to enhance profitability.

Overview

26
26
years of professional experience

Work History

Director Quality Management

Elevance Health / UniCare Health Plan of WV
06.2014 - Current
  • Directs and provides leadership for implementing, monitoring, and evaluating the Quality Management Program for the health plan

Senior Care Consultant

Elevance Health / UniCare Health Plan of WV
06.2014 - Current
  • Consult with providers to improve effectiveness and efficiencies of provider practices and clinical processes

Patient Centered Care Consultant

Elevance Health / UniCare Health Plan of WV
06.2014 - Current
  • Consult with providers to improve effectiveness and quality of practices

Practice Administrator

Mountaineer Radiologists, Inc.
01.2013 - 06.2014
  • Management of medical practice and employees

Commercial Sales Manager

Advance Auto Parts
01.2010 - 01.2013
  • Lead and managed team of 9 account managers in 5 states that partner with 96 stores

District Sales Manager

Idearc Media, Publishers of Verizon Yellow Pages
01.2003 - 01.2010
  • Forecasting and analyzing sales to meet/exceed quotas

Management

Enterprise Rent-a-Car
01.2002 - 01.2003
  • Sales and Marketing (vehicles and damage waiver)

Medical Assistant - Phlebotomist

Dunbar Medical Associates
01.1999 - 01.2000
  • Secured vital signs and other crucial patient information as required

Education

Bachelor of Arts, Regents Degree -

West Virginia State University

Associate Degree in Business -

Huntington Business College

Skills

  • Healthcare Quality Management
  • HEDIS Compliance
  • Organizational Leadership
  • Multitasking
  • Excellent Communication
  • Strategic planning
  • Quality Management Collaboration

References

Available Upon Request

Timeline

Director Quality Management - Elevance Health / UniCare Health Plan of WV
06.2014 - Current
Senior Care Consultant - Elevance Health / UniCare Health Plan of WV
06.2014 - Current
Patient Centered Care Consultant - Elevance Health / UniCare Health Plan of WV
06.2014 - Current
Practice Administrator - Mountaineer Radiologists, Inc.
01.2013 - 06.2014
Commercial Sales Manager - Advance Auto Parts
01.2010 - 01.2013
District Sales Manager - Idearc Media, Publishers of Verizon Yellow Pages
01.2003 - 01.2010
Management - Enterprise Rent-a-Car
01.2002 - 01.2003
Medical Assistant - Phlebotomist - Dunbar Medical Associates
01.1999 - 01.2000
West Virginia State University - Bachelor of Arts, Regents Degree,
Huntington Business College - Associate Degree in Business,

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April Jackson