Experienced with thorough cleaning and maintenance of private residences, with attention to detail to ensure spotless environments. Knowledge of efficient time management and organization, leading to consistently high client satisfaction.
Overview
19
19
years of professional experience
Work History
Private House Cleaner / Private Home Caregiver
Self Employed
Delaware
01.2022 - Current
Collaborated closely with homeowners to address specific needs or preferences related to their homes'' appearance and upkeep.
Completed specialized cleaning tasks upon request, such as window washing, oven cleaning, or closet organizing, leading to enhanced customer satisfaction levels.
Demonstrated professionalism in all interactions with homeowners, establishing trustworthiness and reliability as a private house cleaner.
Developed strong client relationships by consistently exceeding expectations and addressing concerns promptly.
Revitalized home environments for clients through attentive care and maintenance of indoor spaces, contributing to overall well-being and comfort.
Offered additional services as needed, such as laundry, pet care, or plant maintenance, leading to increased client trust and loyalty.
Home Health Aide
Homewatch Caregivers of Delaware
Delaware
11.2017 - 11.2021
Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
Maintained a clean and safe home environment for patients, reducing falls and accidents.
Assisted clients with daily living activities, enhancing their independence and quality of life.
Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Improved patient well-being by providing compassionate and attentive personal care.
Provided transportation and appointments management.
Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
Monitored changes in clients' conditions to report concerns to supervisor.
Ophthalmic Technician / Front Desk
Delaware Eye Care Center
Bear, DE
06.2006 - 01.2016
Perform preliminary screening examinations for physician review including: medical history, central and peripheral visual field tests, color vision tests, pharmacological pupil tests, tension tonography tests to determine intraocular pressure and pupil testing for size, equality and reaction prior to dilation. Initial work up of patients such as gathering chief complaint, ocular and systemic history, past family and social history and complete review of systems.
Examine angles using a slit lamp
Measure acuity of patient, with and without glasses, for distance and near vision
Obtain optical measurements and determine lens prescription for glasses and contact lenses
Contact Lens instructions and orders
Checking patients in and out
Schedule return appointments and set up reminder notifications.
Verifying and collecting insurance authorizations
Collects patient data involving medical, demographic and insurance information
Answered phones
Orders supplies in accordance with procedures and budget allocations
Coordinates outgoing and incoming mail to center
Puts Customer Service First: Ensures that customers and families receive the highest quality of service in a caring and compassionate atmosphere which recognizes the individuals needs and rights
Performs other duties as requested.
Education
General Education Degree -
Skills
Consistent dependability
Cleaning and organizing spaces
Customer service-focused
Proficient in bedding upkeep
Reliability and punctuality
Dependable attendance
Professionalism and discretion
ADDITIONAL INFORMATION
Jeremiah 29:11-14
11 For I know the plans I have for you,” declares the Lord, “plans to prosper you and not to harm you, plans to give you hope and a future. 12 Then you will call on me and come and pray to me, and I will listen to you. 13 You will seek me and find me when you seek me with all your heart. 14 I will be found by you,” declares the Lord, “and will bring you back from captivity.[a] I will gather you from all the nations and places where I have banished you,” declares the Lord, “and will bring you back to the place from which I carried you into exile.”