APRIL JNOFINN
Fuquay-Varina,NC
Summary
Dedicated Foster Care Placement Coordinator and current business owner. I choose foster care because I wanted to make a difference and an impact. With 20+ years of Healthcare Manager experience in military health care. Exceptionally skilled in research, program management, and leadership. I am a Military Veteran with managerial experience in the United States Air Force and have accomplished measurable results while leading teams. Strong leader and consulting professional with an Associate’s degree in Allied Health Science, and Bachelor of Science in Management Studies.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Foster Care Placement Coordinator
UMCF (Non-Profit Agency)
Dayton, OH
07.2022 - Current
- Coordinate and schedule foster youth placements in collaboration with case managers, foster parents, and county agency representatives
- Confirm levels of care and negotiate per diem rates prior to each placement
- Maintain real-time tracking of available beds across all licensed foster homes
- Accurately enter and update foster youth information within two electronic health records (EHR) systems
- Trains employees on placement workflow and compliance standards
- Manage and organize foster parent documentation in compliance with requirements
- Apply in-depth knowledge of ODJFS foster care regulations and UMCF policies to ensure appropriate and compliant placements
- Build and maintain strong, professional relationships with foster parents, county workers, and partnering agencies
- Prepare and review monthly billing documents to ensure accurate and timely invoicing
- Approve and reconcile end-of-month billing reports in coordination with the finance department
- Coordinate respite care for foster youth as needed
- Demonstrate a strong understanding of trauma-informed care, child behaviors, and principles of case management
- Review all incoming foster care placement referrals, identify appropriate foster home matches, and submit placement options to the county agencies.
- Coordinate and manage placement incentives for foster parents to support successful foster youth transitions.
Owner/Senior Account Manager
Blue Stone Partners LLC
01.2020 - Current
- Developed key business documents, including Capability Statement, forms, employee handbook, and social media accounts
- Oversee daily business operations and manages the onboarding process for new hires
- Prepares and distributes professional communications, including offer letters and applicant correspondence
- Manages payroll processing, accounts payable, and accounts receivable functions to ensure financial accuracy and compliance
- Administers and oversees contracts with vendors, clients, and partners
- Manages and maintains business IT systems, ensuring functionality and data security
- Supervises staff and provides leadership to ensure operational efficiency and employee performance
- Makes strategic short- and long-term business decisions
Developmental Team Lead
Wright-Patterson Air Force Base
, USA
04.2016 - 06.2021
- Directly supported USAFSAM/FEB to develop standardized processes for use in the Base Operational Medicine Clinic (BOMC) by serving as the point of contact for analysis and interpretation.
- Led cross-functional teams—including subject matter experts, systems engineers, technical writers, and human factors engineers—through coaching, facilitation, and project management to ensure timely delivery of program goals
- Directed Executive Air Staff initiatives, overseeing high-level projects from planning through execution
- Served as team lead for product development and implementation, ensuring alignment with mission objectives and end-user needs
- Conducted data analysis and field feedback reviews to identify operational issues and recommend effective solutions
- Advised Military Treatment Facilities (MTFs) on healthcare system operations, offering strategic guidance for internal and external processes
- Created Air Force-approved algorithms, wireframes, and business rules, delivering clear documentation to software developers for system updates and modifications
- Analyzed and developed healthcare plans to align with Air Force Medical Service business strategies and project goals
- Conducted extensive policy and regulatory research to ensure compliance and inform project direction
- Identified key opportunities for quality and process improvements in healthcare delivery and system performance
- Developed and implemented metrics to evaluate program effectiveness and monitor sustained improvement across initiatives
- Coordinated and scheduled meetings and Zoom meetings with external organizations; managed administrative tasks to ensure seamless team operations and support
- Led the transition of daily operations to remote workflows in response to COVID-19, ensuring product continuity and team productivity
- Facilitated in-processing and training for newly assigned staff
- Certified Instructor Trainer, responsible for training and certifying new CPR instructors
- OH
Non-Commissioned Officer in Charge, Base Operational Medicine Clinic
Edwards Air Force Base
, USA
08.2011 - 04.2016
- Supervised and managed daily clinical operations, ensuring efficient patient flow and staff coordination
- Directed in-flight and ground emergency response efforts, maintaining readiness and safety standards
- Initiated and implemented medication reconciliation forms adopted by three clinics, closing a critical inspection gap
- Oversaw Preventive Health Assessment (PHA) processes, ensuring compliance with Air Force health readiness standards
- Supported the flu vaccination program by administering vaccines and coordinating clinic logistics
- Scheduled and coordinated staff assignments to ensure optimal coverage and clinic productivity
- Designed and implemented provider templates to enhance appointment scheduling and workflow efficiency
- Launched and operationalized an acupuncture clinic, expanding care options for patients
- Provided strategic guidance on budget planning, equipment acquisition, personnel matters, space allocation, and logistics
- Led and managed Medical Standards Management Element programs, including Initial Flying Class physicals, medical clearances, AF Form 422, security clearances, and Deployment Availability Working Group coordination
- Tracked medical appointments and readiness for a population of over 800 aviators
- Conducted paraprofessional medical record reviews and screenings to support clinical evaluations
- Managed and scheduled physical exams in support of seven flight surgeons, ensuring timely and accurate processing
- Led investigations for multiple medical-related mishaps, delivering findings and recommendations
- Served as system administrator for AIMWTS (Aeromedical Information Management Waiver Tracking System) and PEPP (Physical Examination Processing Program)
- Ensured full compliance with all applicable policies, procedures, and regulatory directives
- Facilitated in-processing and training for newly assigned staff
- Certified Instructor Trainer, responsible for training and certifying new CPR instructors
- Managed the CPR training program, including scheduling, instructor coordination, and certification tracking
- CA
Non-Commissioned Officer in Charge, Flight Medicine Clinic
Lajes Field AB
, Portugal
08.2009 - 08.2011
- Supervised and managed daily clinic operations, ensuring efficient workflow and patient care delivery
- Maintained and updated provider templates; scheduled patient appointments to optimize clinic capacity
- Assisted providers with minor medical procedures, ensuring proper preparation and support
- Conducted pre-visit patient screenings to streamline clinical assessments and enhance provider readiness
- Ordered and tracked laboratory and radiology tests, ensuring timely follow-up on results
- Reviewed and screened patient medical records for accuracy and completeness prior to provider evaluation
- Delivered 24/7 in-flight medical emergency and 911 response support, maintaining mission readiness
- Performed paraprofessional medical examinations in accordance with Air Force medical standards
- Managed Initial Flying Class physicals and processed related documentation
- Oversaw aeromedical waiver case management and maintained accurate records within regulatory timelines
- Served as AIMWTS (Aeromedical Information Management Waiver Tracking System) administrator, ensuring data integrity and system compliance
- Maintained and managed the AF Form 1041 log, tracking duty-limiting conditions for flight personnel
- Ensured full compliance with applicable Air Force policies, medical guidelines, and operational directives
- Managed the CPR training program, including scheduling, instructor coordination, and certification tracking
- Certified Instructor Trainer, responsible for training and certifying new CPR instructors
- Facilitated in-processing and training for newly assigned staff
- Azores, Portugal
Active Duty Assignments, Aerospace Medical Technician
USAF
02.2001 - 07.2009
- Conducted Initial Flying Class physicals in accordance with U.S. Air Force medical standards and procedures
- Maintained and updated the AF Form 1041 log, tracking duty-limiting conditions for aircrew members
- Performed comprehensive patient screenings for individuals of all ages prior to provider evaluations
- Ordered laboratory and radiology diagnostics; monitored and tracked results to support accurate treatment planning
- Reviewed and analyzed patient medical records for accuracy, completeness, and clinical relevance
- Delivered in-flight and ground emergency medical response, ensuring immediate care in high-stress situations
- Performed paraprofessional medical examinations in support of military readiness and clinical care requirements
- Administered emergency medical interventions across all age groups in both routine and critical care scenarios
- Ensured strict compliance with applicable Air Force policies, clinical guidelines, and operational directives
- Facilitated in-processing and training for newly assigned staff
Education
Bachelor of Science Degree - Management Studies
University of Maryland
Adelphi, MD01.2020
Community College of the Air Force Degree - Allied Health Science
Community College of The Air Force
Montgomery, AL01.2009
Skills
- Leadership
- Compliance standards
- Relationship building
- Team leadership
- Strategic planning
- Effective communication
- Decision-making
- Staff supervision
- Written communication
- Teamwork and collaboration
- Program development
- Process Improvement
- Education & Training
- Cross functional collaboration
- Policy Development
- Project Management
- Patient Advocate
- Consulting
- Team Lead
- Critical Thinking
- Research
- Conflict Resolution
- Customer Service
Certification
• Tactical Combat Casualty Care, 09/2020
Awards
- Air Force Commendation Medal, 2021
- USAFSAM Collaboration Award of the year, 2020
- 88th ABW Top 3 Hard Charger Award, 06/2020
- 711 HPW/HP NCO 2nd Quarter, 2020
- AFRL Gen Spencer Innovation Award, 2020
- Air Force Commendation Medal, 2011
- Air Force Commendation Medal, 2009
- Air Force Achievement Medal, 2005
Professional Military Education
- Stewards of Children, 2024
- LGBTQ+ and Affirming Care, 2023
- Conflict Resolution, 2023
- Social Work Code of Ethics, 2023
- Trauma Training, 2023
- Non-Commissioned Officer Academy, 2017
- Senior Enlisted Joint Professional Military Education, 2016
- Civilian Personnel Management Course, 2014
- Medical Standards Management Workshop, 2012
- Flight Medicine Management Workshop, 2011
- Center for Sustainment of Trauma and Readiness Skills (C-STARS St Louis), 2008
- Expeditionary Medical Support Basic, 2007
- Airman Leadership School, 2006
- Health Care Optimization/Operational Medicine Seminar, 2006
- Air Force Training Course, 2005
- Aeromedical Apprentice Course, 2001
Timeline
Foster Care Placement Coordinator
UMCF (Non-Profit Agency)
07.2022 - Current
Owner/Senior Account Manager
Blue Stone Partners LLC
01.2020 - Current
Developmental Team Lead
Wright-Patterson Air Force Base
04.2016 - 06.2021
Non-Commissioned Officer in Charge, Base Operational Medicine Clinic
Edwards Air Force Base
08.2011 - 04.2016
Non-Commissioned Officer in Charge, Flight Medicine Clinic
Lajes Field AB
08.2009 - 08.2011
Active Duty Assignments, Aerospace Medical Technician
USAF
02.2001 - 07.2009
Bachelor of Science Degree - Management Studies
University of Maryland
Community College of the Air Force Degree - Allied Health Science
Community College of The Air Force