April Johnson
Riverside ,CA
Summary
Professional sales manager and sales relation with top tier customer service with background in key account management, skilled in driving revenue growth and nurturing client relationships. Known for strong team collaboration, adaptability to changing demands, and delivering results. Expertise in strategic planning, contract negotiations, and client retention combined with excellent communication and problem-solving abilities. Recognized for reliability and results-driven approach.
Overview
14
14
years of professional experience
Work History
Key Account Sales Manager
99 Cent Only Store
11.2019 - 12.2023
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Managed a portfolio of key accounts, ensuring consistent revenue generation and customer satisfaction.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Apartment Leasing Agent
Pama Management
05.2017 - 09.2021
- Managed move-in and move-out processes efficiently, minimizing vacancies by coordinating unit turnovers quickly and effectively.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Warehouse Lead
Burlington Coat Factory Distribution Center
04.2010 - 04.2019
- Trained employees on equipment operation and safety protocols.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Followed verbal and written instructions to properly move and ship products.
Education
GED -
San Gorgonio High School
San Bernardino, CA04-2009
Skills
- Relationship management
- CRM proficiency
- Performance tracking
- Territory management
- Data interpretation
Accomplishments
I have a non profit in the inland empire with opportunities, mentorship programs, and potential job placements for the trained youth, providing real-world experience and career opportunities.
Co Founder Of Dream Builders Youth Foundation
We are a inland empire based Non-Profit Whose mission is to create opportunities for youth to build their futures with confidence and skill by offering job placement, housing, career counseling, and imprenticeship.
Languages
English
Timeline
Key Account Sales Manager
99 Cent Only Store
11.2019 - 12.2023
Apartment Leasing Agent
Pama Management
05.2017 - 09.2021
Warehouse Lead
Burlington Coat Factory Distribution Center
04.2010 - 04.2019
GED -
San Gorgonio High School
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