April Jouett
White Hall,IL
Summary
To secure a challenging position where I can effectively contribute my skills that offer professional growth. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Area Director
Boys & Girls Clubs of Central Illinois
05.2021 - Current
- Responsible for overseeing the planning, development, implementation and evaluation of a specific program area for youth between the ages of 6 and 18 within a designated Club
- Provides leadership and supervision to assigned site directors, staff, and volunteer staff; manages budgets and controls expenses as assigned.
- Hires and completes orientation with new employees.
- Works part of an administration team.
Program Specialist
SIU School of Medicine
07.2019 - 05.2021
- Conducted intake interviews and needs assessments with HIV/AIDS patients
- Developed service plans for patients and their families
- Provided patient counseling, resources and referrals, case management services, and advocacy
- Prepared reports and records related to case management activity
- Assisted in advertising and marketing the Ryan White CARE program.
Social Worker/Case Manager
Wellcare Harmony
04.2018 - 06.2019
- Participated in and supported the development of care plans for members
- Coordinated member's case management services
- Interacted with members, family, physicians, and other resources to determine appropriate behavioral action
- Reviewed benefits options, researched community resources, coordinated services, and enabled members to be active participants in their own healthcare.
Program Service Specialist
SIU Internal Medicine/Infectious Diseases
01.2018 - 03.2018
- Conducted intake interviews and needs assessments with HIV/AIDS patients
- Developed service plans for patients and their families
- Provided patient counseling, resources and referrals, case management services, and advocacy
- Prepared reports and records related to case management activity
- Assisted in advertising and marketing the Ryan White CARE program.
Program Services Specialist
SIU Community Support Network
09.2016 - 08.2017
- Worked with a Community Support team to provide recovery and resiliency-oriented, intensive, community-based rehabilitation and outreach services for adults
- Provided mental health rehabilitation interventions and supports to assist clients in achieving and maintaining rehabilitative, resiliency, and recovery goals.
Behavioral Health Specialist
Lincoln Prairie Behavioral Health Center
04.2011 - 09.2016
- Worked with children and adolescents with psychiatric and behavioral disorders
- Provided direct patient care, facilitated therapeutic and safe milieu, recorded patient vital signs, assisted with assessments and documentation, ran therapeutic group sessions, and performed observation rounds
- Assisted with emergencies, client admission, and daily activities of the unit program.
Group Leader
Murrayville after School Program
08.2010 - 05.2011
- Guided and assisted children in grades kindergarten through sixth with education and leisure activities
- Assisted with homework, prepared and served snacks, and facilitated crafts and games
- Handled student discipline situations and encouraged positive behavior.
Group Leader
Boys and Girls Club of West Central Illinois
08.2009 - 08.2010
- Led and supervised children in an after-school setting
- Provided direction, guidance, and assistance to students
- Ensured student safety and security, communicated with staff and children, prepared snacks, and assisted in implementing educational, enrichment, and recreational activities.
Education
Bachelors - Psychology
MacMurray College
05.2009
Skills
- Social Work
- Mental Health
- Behavioral Health
- Managed Care
- Case Management
- Intake Experience
- Budgeting
- Management
- Leadership
- Assisted with planning fundraising events
- Constructed and maintained 6 after-school programs/summer program
- Created and developed policies
- Human Recources
- Worked with confidential information
- Administration
Accomplishments
- Supervised team of 20 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
CPR Certification
Personal Information
Title: Social work/Psychology
Timeline
Area Director
Boys & Girls Clubs of Central Illinois
05.2021 - Current
Program Specialist
SIU School of Medicine
07.2019 - 05.2021
Social Worker/Case Manager
Wellcare Harmony
04.2018 - 06.2019
Program Service Specialist
SIU Internal Medicine/Infectious Diseases
01.2018 - 03.2018
Program Services Specialist
SIU Community Support Network
09.2016 - 08.2017
Behavioral Health Specialist
Lincoln Prairie Behavioral Health Center
04.2011 - 09.2016
Group Leader
Murrayville after School Program
08.2010 - 05.2011
Group Leader
Boys and Girls Club of West Central Illinois
08.2009 - 08.2010
Bachelors - Psychology
MacMurray College
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