Summary
Overview
Work History
Education
Skills
Timeline
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April King

Lexington,KY

Summary

I am a friendly, outgoing, and hardworking employee who thrives in busy environments. I am an excellent communicator, I'm quick on my feet, and I have great customer service skills. Chatting with customers is something I really enjoy as I like meeting new people. I also have always loved working in the restaurant business and want to continue to do so. I am a sophomore at the University of Kentucky, studying to be an elementary school teacher. I'm a great team player, a fast learner, and I'd be an upbeat and hardworking member on the team.

Overview

3
3
years of professional experience

Work History

Barista

7 Brew
Lexington, KY
06.2024 - Current
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Implemented feedback from customers to improve service quality and menu offerings.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Maintains a positive and fun attitude while working and get along with my coworkers.

Server

Double Dogs
Louisville, KY
04.2023 - 08.2023
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Cleaned tables and chairs to prepare dining area for next customers.

Host

Texas Roadhouse
Louisville, KY
06.2022 - 12.2022
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Answered telephone to provide dining information and take reservations.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.

Education

Some College (No Degree) - Elementary Education

University of Kentucky
Lexington, KY
01-2027

Eastern High School
Louisville, KY
05.2023

Skills

  • Server Support
  • Telephone Reception
  • Team Collaboration
  • Customer Service
  • Food Running
  • Sales and Marketing
  • Upselling
  • Positive and Professional
  • Guest Services
  • Product Knowledge
  • Effective communication

Timeline

Barista

7 Brew
06.2024 - Current

Server

Double Dogs
04.2023 - 08.2023

Host

Texas Roadhouse
06.2022 - 12.2022

Some College (No Degree) - Elementary Education

University of Kentucky

Eastern High School

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April King