Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

April Lang

Oregon City,OR

Summary

Dynamic professional with extensive experience in home staging and renovation. Known for strong analytical skills and time management, successfully delivering projects on time while adapting to client needs and feedback to drive satisfaction.

Overview

13
13
years of professional experience

Work History

Home Staging Designer/Mover

Touch of Class Staging
Keizer, OR
06.2017 - 12.2021
  • Led design projects from concept to completion, ensuring alignment with client vision.
  • Presented design concepts to customers, effectively communicating ideas and incorporating feedback for refinement.
  • Presented creative solutions to client challenges, resulting in high levels of client satisfaction and repeat business opportunities.
  • Loaded and unloaded trucks with customer possessions or merchandise weighing up to 100+ lbs.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Reduced potential damage to items by using appropriate packing materials and techniques for fragile or valuable possessions.
  • Facilitated smooth communication between clients and the moving team, addressing any questions or concerns promptly.
  • Disconnected and reconstructed furniture by removing headboards from bed frames, unscrewing mirrors from dressers and reassembling tables.
  • Provided physical assistance during heavy lifting tasks as needed, minimizing risk of injury for both employees and clients'' possessions.
  • Communicated with customers courteously and professionally to drive satisfaction.
  • Improved team efficiency by organizing and managing inventory at warehouse.

Remodeler/Home Renovator

Vitro Constuction
Oregon City, OR
03.2016 - 04.2017
  • Collaborated with clients to develop design concepts and project timelines.
  • Utilized advanced tools and equipment to complete complex remodeling projects with precision and speed.
  • Maintained safe work environments by adhering to proper safety protocols and conducting regular inspections of job sites.
  • Provided outstanding customer service by addressing client concerns promptly and maintaining open lines of communication throughout each remodeling project.
  • Moved and cleared debris from work sites to dispose of in designated areas.
  • Used power tools and hand tools to execute a variety of tasks, including: roofing homes, sheetrock, tile, floors, and carpet installation, home additions, siding, painting, insulation, and wiring outlets in new additions.

Receptionist

Securus Contact Systems
Clackamas, OR
08.2014 - 12.2015
  • Organized appointments and scheduling for a variety of different businesses.
  • Provided administrative support by managing correspondence effectively.
  • Greeted incoming callers and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.

Garden Sales Associate/Department Associate

Home Depot
Vancouver, WA
02.2012 - 06.2014
  • Assisted customers in selecting plants and gardening tools, providing advice on care and maintenance.
  • Maintained product displays to ensure optimal presentation and availability of seasonal items.
  • Trained new associates on customer service protocols and inventory management practices.
  • Resolved customer inquiries efficiently, fostering positive relationships and repeat business.

Remodeler/Home Renovator

Vitro Construction
Oregon City, OR
01.2009 - 12.2011
  • Executed remodeling projects, ensuring compliance with safety standards and regulations.
  • Collaborated with clients to develop desired designs.
  • Operated power tools and equipment efficiently to complete renovations on schedule.
  • Trained new team members on proper techniques and safety protocols in remodeling tasks.
  • Inspected completed projects for quality assurance, identifying areas for improvement.

Education

GED -

Clackamas Community College
Oregon City, OR

No Degree - Science

Portland State University
Portland, Oregon, OR

Skills

  • Interpersonal teamwork abilities
  • Concept development
  • Computer literate
  • Client satisfaction
  • Analytical skills
  • Multi-tasking
  • Teamwork and collaboration
  • Problem-solving
  • Decision-making
  • Reliability and adaptability
  • Time management
  • Determination

Interests

  • Gym Workouts
  • Hiking
  • Camping
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Attending church and studies
  • Learning new things
  • I love working on cars and installing stereo systems
  • I enjoy fixing things, especially with tools

Timeline

Home Staging Designer/Mover

Touch of Class Staging
06.2017 - 12.2021

Remodeler/Home Renovator

Vitro Constuction
03.2016 - 04.2017

Receptionist

Securus Contact Systems
08.2014 - 12.2015

Garden Sales Associate/Department Associate

Home Depot
02.2012 - 06.2014

Remodeler/Home Renovator

Vitro Construction
01.2009 - 12.2011

GED -

Clackamas Community College

No Degree - Science

Portland State University
April Lang