Overview
Work History
Education
Skills
Certification
Timeline
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Tammie Ridge

Ringgold,GA

Overview

15
15
years of professional experience
1
1
Certification

Work History

Sterile Processing Technician

STERIS
11.2022 - Current
  • Wrapped trays, instrument packs, and sets.
  • Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
  • Supported surgical teams effectively by preparing instrument trays according to procedure requirements.
  • Reduced risk of infections by maintaining a clean and sterile environment within the processing area.
  • Ensured timely availability of surgical instruments by prioritizing urgent requests and efficiently managing workload.
  • Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.
  • Tested sterilization equipment by performing regular checks and maintenance to keep instruments in working order.
  • Verified and maintained proper documents and records for sterilization.
  • Assessed instruments, equipment, and containers to promote cleanliness and proper functioning.

Store Manager

MAPCO Mart
10.2017 - 05.2022
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Approved regular payroll submissions for employees.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Developed a successful employee retention plan, reducing staff turnover rates significantly.
  • Mentored and trained new managers at different locations.

Operations Analyst

North American Credit Services Inc.
11.2009 - 07.2015
  • Web site setup and password maintenance
  • Review and forward electronic faxes (EFT notifications and virtual credit card payments)
  • Scan and mail collection checks
  • Back up for processing refund checks
  • Back up for reviewing and forwarding hardcopy mail
  • Reviews any operational issues/questions with Operations Assistant Manager and Manager
  • Set up system access…Athena, Citrix, Series, AS400, DDE, EPIC, OnBase etc.
  • Submit internal IT tickets
  • Review and resolve issues logged in Ticket Tracker
  • Identify and implement process improvement when applicable
  • Assist with testing, implementation, and review of new processes
  • Assist upper management as needed
  • Assist with special projects as needed
  • Assist AR reps as needed
  • Represent the CBO professionally
  • Research and resolve 277 rejections
  • Research and resolve billing claim edits
  • Maintain assigned work queues
  • Monitor Clearinghouse for EDI enrollment

Education

Certified Medical Billing And Coding - Medical Technology

Virginia College
Chattanooga, TN

Skills

  • Effective communication abilities
  • Interpersonal teamwork abilities
  • Computer literacy
  • Detail-oriented approach
  • Ability to adjust to new challenges
  • Proficient in scheduling
  • Dedicated professional attitude
  • Service communication abilities
  • Analytical problem-solving
  • Dependable in role
  • Effective time management

Certification

CRCST

Timeline

Sterile Processing Technician

STERIS
11.2022 - Current

Store Manager

MAPCO Mart
10.2017 - 05.2022

Operations Analyst

North American Credit Services Inc.
11.2009 - 07.2015

Certified Medical Billing And Coding - Medical Technology

Virginia College

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Tammie Ridge