Open To Work
APRIL LANG-GALINDEZ
New York,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
24
24
years of professional experience
Work History
Electronic Service Representative II
Municipal Credit Union
New York, NY
07.2003 - Current
- Processed and verified incoming transactions via ATM deposits, and inter-office channels.
- Conducted daily balancing of processed transactions.
- Maintained manual and electronic transaction records and files.
- Responded to member inquiries or referred to appropriate service area.
- Researched and resolved member disputes related to ATM deposits.
- Emailed/mailed correspondence for adjustments and notice of hold letters.
- Interacted with vendors during check and cash receipt deliveries.
Verification and Processing Clerk
Municipal Credit Union
New York, NY
10.1999 - 06.2003
- Entered and updated sensitive information into database.
- Supported special projects upon request from department manager.
- Advised and assisted staff members to support understanding of changes and implementation of streamlined processes.
- Kept meticulous reports and documentation detailing daily processing activities, updated logs, and submitted timely reports for supervisor review.
- Responded to advanced issues with professional and relationship-focused approach.
Education
Associate of Applied Science - Business Management
Eastern Gateway Community College
Steubenville, OHSkills
- Customer Data Confidentiality
- Multitasking and Prioritization
- Verbal and Written Communication
- Computer Proficiency
- Strong analytical and problem-solving skills
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteSalary Range
$45000/yr - $200000/yrTimeline
Electronic Service Representative II
Municipal Credit Union
07.2003 - Current
Verification and Processing Clerk
Municipal Credit Union
10.1999 - 06.2003
Associate of Applied Science - Business Management
Eastern Gateway Community College