Hiking, Camping, Boating, Family Time and Travel
April Lewis-Gies
Fruita,CO
Summary
Vast experience and knowledge that will transfer to a new career opportunity. Strong but kind leader/coworker with a team-oriented approach. Well equipped for almost any challenge after numerous professional transformative events. Looking forward to an opportunity to learn, grow and serve with integrity, positivity, honesty, empathy and kindness.
Overview
24
24
years of professional experience
1
1
Certification
Work History
RVT, CCRT, Veterinary Practice Manager
VCA Tiara Rado Animal Hospital
01.2019 - 05.2024
- Supervised team of 20-30 associates
- 40% business revenue Increase over 5 years = 2.2 million dollar practice.
- Addressed and remedied all patient and team member issues.
- Boosted staff morale by offering constructive feedback and specific direction.
- Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
CCRT, Veterinary Technician Supervisor
Tiara Rado Animal Hospital
08.2009 - 01.2019
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Educated staff on organizational mission and goals to help employees achieve success.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Devised and implemented processes and procedures to streamline operations.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Home Daycare Provider
Self Employed Services
07.2003 - 08.2009
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Balanced children's days between play, instruction, and rest with well-designed schedules.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
Veterinary Technician
Tiara Rado Animal Hospital
01.2000 - 07.2003
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Collected patient biopsies and blood samples for laboratory analysis.
- Administered medications to animals in treatment and documented changes in condition.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
Education
Bachelor of Science - Biological Sciences
Mesa State College
Grand Junction, CO05.1999
Skills
- Budget Planning
- Personnel Management
- Performance Evaluations
- Equipment procurement
- Profit improvement
- Recruitment and hiring
- Payroll Administration
- Human Resources
- Financial Operations
- Leadership
- Risk Management
- Operating Plans Development
- Team building
- Profitability Strategies
- Performance Metrics
- Laboratory Procedures
- Medical Terminology/Procedures/Processes
- Customer Service
Certification
- Registered Veterinary Technician: Colorado Association of Certified Veterinary Technicians
- Certified Canine Rehabilitation Technician: Canine Rehabilitation Institute
Interests
Timeline
RVT, CCRT, Veterinary Practice Manager
VCA Tiara Rado Animal Hospital
01.2019 - 05.2024
CCRT, Veterinary Technician Supervisor
Tiara Rado Animal Hospital
08.2009 - 01.2019
Home Daycare Provider
Self Employed Services
07.2003 - 08.2009
Veterinary Technician
Tiara Rado Animal Hospital
01.2000 - 07.2003
Bachelor of Science - Biological Sciences
Mesa State College
- Registered Veterinary Technician: Colorado Association of Certified Veterinary Technicians
- Certified Canine Rehabilitation Technician: Canine Rehabilitation Institute
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