April Love
Funeral Service Assistant/ Mortuary Science Student
Blacksburg,VA
Summary
Compassionate Funeral assistant and current mortuary student dedicated to helping families celebrate the lives of loved ones and find closure through high-quality and individualized funeral services. Areas of specialty include bereavement counseling and arranging funeral details. Dedicated funeral assistant devoted to delivering exceptional service to grief-stricken families.
A member of the NFDA
A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Assistant to the Funeral Director/intern
Blue Ridge Funeral Home
Roanoke, VA
02.2024 - Current
- Assisted Funeral Director with funeral arrangements, including coordinating services and making travel arrangements for family members.
- Greeted visitors at the door and assisted them with paperwork or other administrative tasks related to the service.
- Answered phone calls promptly, providing information about services offered by the funeral home when necessary.
- Attended meetings held by local community organizations related to death care services.
Truck Driver Class A
Altis Enterprise
Christiansburg, VA
04.2019 - Current
- Delivered products in a timely and courteous manner
- Maintained ongoing communication
- Consistently completed on-time deliveries
- Managed paperwork
- Maintained receipts and income from deliveries
- Inspected and maintained cleanliness of Tractor trailer.
Truck Driver
KTI LTD
Pulaski, VA
05.2015 - 04.2019
- Successfully avoided time delivery delays by carefully planning best routes
- Received pick-ups and delivered them to warehouse
- Checked vehicles to ensure that mechanical, safety, and emergency equipment is in good working order
- Inspected and maintained vehicle supplies and equipment, such as gas, oil, water, tires, lights, and brakes, to ensure that vehicles are in proper working condition
- Read bills of lading to determine assignment details
- Reported any mechanical problems encountered with vehicles
- Reported vehicle defects, accidents, traffic violations, or damage to the vehicles
- Secured cargo for transport, using ropes, blocks, chain, binders, or covers
- Verified the contents of inventory loads against shipping papers
- Maintained logs of working hours and of vehicle service and repair status, following applicable state and federal regulations
- Obtained receipts or signatures for delivered goods and collected payment for services when required.
Customer Service, Cook, Cleaner, supervisor
Warm Hearth Village
Blacksburg, VA
06.2003 - 08.2005
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines
- Practiced safe food handling procedures at all times
- Cleaned in and around the buildings, prioritizing safety at all times
- Inspected facility and grounds and picked up any trash
- Maintained up-to-date knowledge of customer accounts
- Provided excellent technical support
- Explained products and benefits
- Answered phone and assisted customers with changes
- Microsoft office
- Worked with the community to make sure residents are taken care of.
Education
2 years in Funeral Service -
American Academy McAllister Institute of Funeral Service
High School Diploma -
Blacksburg High School
Skills
- CDL (4 years)
- CLASS A (4 years)
- COMPREHENSIVE LARGE ARRAY DATA STEWARDSHIP SYSTEM (Less than 1 year)
- DETAIL-ORIENTED (Less than 1 year)
- Cdl-A
- Flatbed
- OTR
- Cdl Driver
- Tractor-Trailer
- Commercial Driving
- Delivery Driver Experience
- Load & Unload
- Commercial driving
- Load & unload
- Driving
- Customer service
- Microbiology
- Cultural Sensitivity
- Compassionate communication
- Mortuary operations
- Obituary writing
- Regulatory Compliance
- MS Word, Excel, and Outlook
- Valid Virginia driver's license
- Legal Compliance
- Customer Education
- OSHA Regulations
- Pricing Structures
Certification
- Tanker endorsement
- CDL
- CDL A
- Hazmat Endorsement
- Driver's License
Skills Achievements, Organizations
- Member of the NFDA
- Class A CDL with tanker, doubles, and triples endorsements
- Dependable Janitor with a comprehensive background in cleaning services and grounds maintenance.
- Exceptional attendance record. Reliable worker with strong mechanical aptitude and a willingness to learn.
- Detail-oriented cleaning professional with outstanding interpersonal communication skills.
- Possesses a clean driving record and automobile insurance.
References
References available upon request.
Timeline
Assistant to the Funeral Director/intern
Blue Ridge Funeral Home
02.2024 - Current
Truck Driver Class A
Altis Enterprise
04.2019 - Current
Truck Driver
KTI LTD
05.2015 - 04.2019
Customer Service, Cook, Cleaner, supervisor
Warm Hearth Village
06.2003 - 08.2005
2 years in Funeral Service -
American Academy McAllister Institute of Funeral Service
High School Diploma -
Blacksburg High School
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