Summary
Overview
Work History
Education
Skills
Timeline
Generic

April Lynam

Modesto,CA

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

9
9
years of professional experience

Work History

Selling Specialist

Christian Dior Beaute
Various Locations, CA
10.2021 - Current
  • Built rapport with customers, and assessed needs to make product recommendations and upsell.
  • Assisted in strategic planning and set-up of merchandise displays to promote target products and attract customer traffic.
  • Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
  • Maintained attractive merchandise displays to maximize purchases.
  • Demonstrated product features, answered questions, and overcame objections.
  • Exceeded the company's sales goals.
  • Presented a professional image consistent with the company’s brand values.

Bartender/Server

Wildfire Public House
Modesto, CA
05.2019 - 01.2022
  • Displayed and retained extensive knowledge of liquors, wines and entrees.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Performed opening and closing duties including restocking supplies.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Greeted customers and provided excellent customer service.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.

Server/Bartender

Michael's Pizza
Modesto, CA
09.2016 - 02.2020
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Followed health safety guidelines when preparing and serving food products.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.

Education

High School Diploma -

Connecting Waters Charter
Waterford, CA

Skills

  • Fast paced environment adaptability
  • Positive and professional
  • Food safety practices
  • Effective customer upselling
  • Opening and closing procedures
  • Clear and effective communication
  • Alcoholic Beverage Knowledge
  • Teamwork and collaboration
  • Service-oriented mindset

Timeline

Selling Specialist

Christian Dior Beaute
10.2021 - Current

Bartender/Server

Wildfire Public House
05.2019 - 01.2022

Server/Bartender

Michael's Pizza
09.2016 - 02.2020

High School Diploma -

Connecting Waters Charter
April Lynam